Hotel Jelena
Hotel, 4-starJovana Dučića 25, Banja Luka, Bosnia and HerzegovinaShow on map
Fabulous
Guests rate it highest for service, location and value.
8.91,004Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Jovana Dučića 25.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Hotel Jelena, located just 300 meters from Banja Luka's city centre, offers a luxurious stay with free WiFi, a restaurant, and a cozy on-site bar. Each air-conditioned room is elegantly furnished with a flat-screen TV, bathrobes, slippers, and a hairdryer for your comfort.
Convenient Amenities Enjoy the convenience of free private parking during your stay at Hotel Jelena. Whether you are visiting Slatina, Prijedor, or catching a flight from Banja Luka Airport, located just 20 km away, our hotel provides easy access to nearby attractions.
Exceptional Service Indulge in top-notch service and hospitality at Hotel Jelena. Book your stay now and experience a blend of comfort, convenience, and luxury in the heart of Banja Luka.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
Rooms
8.9
Fabulous
Rated 8.9 out of 10 by 1,004 guests who stayed here.
- Cleanliness8.9
- Service9.6
- Location9.4
- Rooms8.2
- Amenities8.7
- Value9.1
- Food & drink7.9
Guests mention
Friendly staffGood locationClean accommodationsRich breakfast
IvansekSIZadovoljen .
AbbasBHNice hotel, good location and has the potentialto be perfect
The hotel is located in the emporium mall and its a very excellent location with 10 minutes walk from the center of town, hotel is clean and modern and has nice and comfortable furniture and clean and new bathrooms
We…
AlexanderCHPreis Leistung 1A
Top Unterkunft sehr komfortable Zimmer
Sehr freundliches Personal
Lage ist sehr zentral
Nichts
NemanjaSerbiaVery nice, will come again
They have private parking and a restaurant and there are several stores right next to the hotel. I accidentally left about 100KM on the chair in the restaurant and the staff returned it to me when they found it
Breakfast…
ZoranaSerbiaObjekat je zaista ok,kao i osoblje!
Osoblje
MladenSIvse top
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jovana Dučića 25, Banja Luka, Bosnia and Herzegovina
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 06:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Jelena
What time is check-in and check-out at Hotel Jelena?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Jelena allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Jelena?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Hotel Jelena?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Jelena have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Jelena?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Jelena have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Jelena?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Jelena?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Jelena?
Jovana Dučića 25, Banja Luka.
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