Hotel Zepter Palace
Hotel, 2-starKralja Petra I Karadordevica, Banja Luka, Bosnia and HerzegovinaShow on map
7.8 · Good18 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Kralja Petra I Karadordevica.
Stunning Terrace Views Unwind in the comfort of your room with a refreshing drink from room service or savor a delicious meal at the hotel's restaurant. Wrap up your day with a cocktail at the chic bar/lounge.
Convenient Amenities Benefit from a 24-hour front desk, laundry services, and a safety deposit box. Host successful events in the hotel's three versatile meeting rooms.
Cozy and Modern Rooms Relax in one of the 66 air-conditioned rooms equipped with minibars and flat-screen TVs. Stay entertained with cable TV, and freshen up in stylish bathrooms with complimentary toiletries.
Experience it all at Hotel Zepter Palace, your retreat in Banja Luka. Book now to enjoy proximity to key attractions like Kastel Fortress and Ferhadija Džamija.
What this place offers
- Elevator
- Safe-deposit box at front desk
- Banquet hall
- 24-hour front desk
- Terrace
Rooms
7.8
Good
Rated 7.8 out of 10 by 18 guests who stayed here.
- Cleanliness7.3
- Service9.3
- Location9.3
- Rooms8.8
- Amenities8.8
- Value8.8
- Food & drink7.3
Guests mention
Good serviceAcceptable room quality
Verified travelerSliter hotell… begränsad frukost… ingen service
VesnaIt was our first vizit to Banjaluka And this hotel was just right for us, highly recommended
AudreyGreat hotel and very nice staff.
RaymondVery good condition, great location, excellent breakfast
CAROLINEDes travaux ont eu lieu pendant le séjour et pas une compensation de proposée seulement un mot « désolé pour le dérangement »
Chambre pas très bien isolée si vous avez l’ouïe sensible vous entendrez la route
Lit qui…
SanjinThe great position
The room was not perfectly clean. However, it was not too dirty. Acceptable. But the best was during breakfast, and the servers didn´t care. If you wanted smt, you should call them because they were chatting and smoking…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Kralja Petra I Karadordevica, Banja Luka, Bosnia and Herzegovina
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until anytime
Check-out by 11:00 AM
No children
Show more
No pets
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
General. Individually-wrapped food options are available for dinner
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Individually-wrapped food options are available for breakfast
General. Individually-wrapped food options are available for lunch
General. Guest accommodation is sealed after cleaning
Check-in & Check-out. Contactless check-out is available
General. Gloves are available to guests
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Cashless transactions are available
General. Masks are available to guests
General. Individually-wrapped food options are available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Food service has been amended for enhanced safety
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Property follows sanitization practices of Ecolab (3rd party expert - Global)
General. Professional property host/manager
General. Protective clothing is available to guests
Check-in & Check-out. Contactless check-in is available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Gap period enforced between guest stays - 24 hours
General. Masks are compulsory at the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Zepter Palace
What time is check-in and check-out at Hotel Zepter Palace?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Zepter Palace allow pets?
No — the property states that pets are not allowed.
Can I book a block of rooms at Hotel Zepter Palace?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hotel Zepter Palace?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Zepter Palace?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Zepter Palace?
Kralja Petra I Karadordevica, Banja Luka.
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