Top rated
Guests rate it highest for location, food and service.
9.1921Reviews- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at 25 Rue D'angoulême.
- Parking on siteAvailable at a charge the property sets.
Garden, Lounge, and Restaurant Hotel Heritage offers a tranquil escape with its beautiful garden, cozy shared lounge, and a delightful restaurant serving delectable dishes.
Comfortable Rooms with Modern Amenities Each air-conditioned room at Hotel Heritage features free WiFi, a flat-screen TV, and a private bathroom. The rooms are elegantly furnished with a desk, bed linen, and towels for a comfortable stay.
Multilingual Staff and Convenient Location With a multilingual staff fluent in English and French, Hotel Heritage ensures excellent service and assistance. Conveniently located just 28 km from Saintes Train Station, the hotel provides easy access to nearby attractions like Abbaye aux Dames and Saint Pierre Cathedral.
Ready to experience a blend of comfort and hospitality? Book your stay at Hotel Heritage now!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Terrace
- Family rooms
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 921 guests who stayed here.
- Cleanliness9.0
- Service9.2
- Location9.5
- Rooms9.0
- Amenities8.5
- Value9.0
- Food & drink9.3
Guests mention
Super petit déjeunerPersonnel aimable et attentionnéHôtel charmant et bien situé
MarthaAustraliaBeautiful hotel, great location.
Great location, friendly staff.
No fridge in room so no way to keep water cold.
CarloItalyDi passaggio a Cognac
Posizione centrale e tranquilla. L'hotel si presenta bene ed anche le stanze sono gradevoli.
Il parcheggio pubblico non è proprio semplice da trovare nelle immediate vicinanze. Io sono stato fortunato che nella piazzetta…
PhilippeFrancetrès agréable
chambre calme et agréable
lit très confortable
petit déjeuné varié et excellent
très bien situé dans le centre ville
parking a proximité
rien a priori
tout correspondait a nos attentes
RonnyBelgiumHeel centrale ligging in het oude centrum.
2de dag doorloopkoffie bij ontbijt. Zonder uitleg van het personeel.
MarkAustraliaA great place to stay
Great location, rooms very clean and quite, staff very friendly
Nothing wish we could have stayed longer
AgnesFranceHotel très bien situé en centre ville, très bien renové avec beaucoup de goût tout en sachant garder le style de l'hotel.
Une difficulté néanmoins: impossible d'accéder a l'hotel en voiture...a signaler absolument et…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
25 Rue D'angoulême, Cognac, France
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 10:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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If you plan to arrive after 10 p.m., please contact the hotel in advance using the contact details on your confirmation email. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Heritage
What time is check-in and check-out at Hotel Heritage?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Heritage allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Heritage?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Hotel Heritage?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Heritage have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Heritage?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Heritage?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Heritage?
25 Rue D'angoulême, Cognac.
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