Hotel Chais Monnet & Spa

Hotel, 5-star50 avenue Paul Martell, Cognac, 16100, Cognac, FranceShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

9.656Reviews

Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 9.9 out of 10, at 50 avenue Paul Martell, Cognac, 16100.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Spa Services

Indulge in massages, body treatments, and facials at the full-service spa.

Recreational Facilities

Enjoy the indoor pool, spa tub, and sauna for relaxation and leisure activities.

What this place offers

Elevator
Fitness facilities
Conference space
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop

Rooms

9.6

Exceptional

Rated 9.6 out of 10 by 56 guests who stayed here.

Cleanliness8.9
Service9.9
Location9.9
Rooms9.9
Amenities9.4
Value9.4
Food & drink9.4

Guests mention

Stunning propertyExcellent staff (mostly)

Jean-Luc
August 2025
Bonnes prestations et séjour de détente
Kate
August 2025
Absolutely stunning and close to the town centre
Tiffany
August 2025Family
Th property was gorgeous. Everything from The layout to the tranquil ponds and plants and the room design evoke luxury and relaxation. The staff for the most part were excellent. There was one rude lady checking us in…
PATRICIA
July 2025
Un bel etablissement mais un service passable
L’etablissement est de qualité, la chambre spacieuse et bien équipée. Néanmoins il y a un sérieux probleme de service malgré un personnel nombreux. Le petit dejeuner est correct.
Paul
June 2025
Luxurious accommodation
Exceptional accommodation, very slick and ultra modern, perhaps out of character for a vineyard district.
Wonderful service staff however hotel is quite unconnected with food and beverage operators so between having to…
Allan
April 2025
The hotel was converted from an old distillery. Everything looks and feels ultra modern; if you like ultra modern, then it's good. Because of the conversion, things seem spread out. It took us a little effort to find the…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

50 avenue Paul Martell, Cognac, 16100, Cognac, France

Guests rate the location 9.9 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until anytime

Check-out by 12:00 PM

No children

Pets allowed on request; charges may apply

No smoking anywhere on the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in.

Covid. Guests must provide a negative COVID-19 test result

Sustainability Certifications. Property confirms they are implementing guest safety measures

Covid. Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

Pets. Only dogs and cats are allowed

Pets. Service animals are exempt from fees/restrictions

Covid. Minimum age for proof of COVID-19 vaccination requirement: 12

Check-in & Check-out. Contactless check-out is available

General. Gloves are available to guests

General. Guests are provided with free hand sanitizer

Covid. Guests must provide proof of COVID-19 vaccination

Covid. Minimum age for negative COVID-19 test result requirement: 12

Covid. COVID-19 vaccine must have been received a minimum number of days before check-in: 15

General. Staff temperature checks are conducted regularly

Health & Safety. Guests must provide health documentation

General. Masks are available to guests

Guest type. Essential workers only - NO

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

Pets. Pets allowed

General. Temperature checks are available to guests

Covid. Property does not offer onsite COVID-19 testing

General. Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

General. Property follows sanitization practices of Safe Travels (WTTC - Global)

General. Property is cleaned with disinfectant

General. Social distancing measures are in place

General. Professional property host/manager

General. Protective clothing is available to guests

Check-in & Check-out. Contactless check-in is available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

Covid. Negative COVID-19 test result must be of specific type(s): Antigen

General. Commonly-touched surfaces are cleaned with disinfectant

General. Shield between guests and staff in main contact areas

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June to August. Pool access available from 7:30 AM to 8:30 PM. Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Chais Monnet & Spa

What time is check-in and check-out at Hotel Chais Monnet & Spa?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Chais Monnet & Spa allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at Hotel Chais Monnet & Spa?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Hotel Chais Monnet & Spa have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Hotel Chais Monnet & Spa?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel Chais Monnet & Spa have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Hotel Chais Monnet & Spa?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Hotel Chais Monnet & Spa have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hotel Chais Monnet & Spa?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Chais Monnet & Spa?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Chais Monnet & Spa?

50 avenue Paul Martell, Cognac, 16100, Cognac.

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