Hotel Helgoland
Hotel, 3-starKieler Strasse 173-177, Hamburg, GermanyShow on map
7.2 · Good320 reviews
- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 8.0 out of 10, at Kieler Strasse 173-177.
- Parking on siteAvailable at a charge the property sets.
Convenient Location
Located in Hamburg, just a short public transport ride away from major attractions like the city centre and musical theaters.
Cozy Accommodations
Enjoy comfortable and bright rooms with en suite facilities at the 3-star Hotel Helgoland.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- 24-hour front desk
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Laundry
Rooms
7.2
Good
Rated 7.2 out of 10 by 320 guests who stayed here.
- Cleanliness7.0
- Service8.0
- Location8.0
- Rooms6.0
- Amenities7.0
- Value7.0
- Food & drink8.0
Guests mention
Friendly staffGood breakfast
Dilyana StaevaBulgariaWork stay in Hamburg
The location is great, very close and easy to get to the center and Hamburg Messe
It is very clean, quiet place and comfortable. At a walking distance you have shops, cafes, restaurants.
Nothing. Maybe just some better…
MaikGermanyHat meine Voestellungen im Vorfeld bestätigt, daher war es für unseren Kurztrip auch entsprechend okay, würde es wieder
Gute Lage, freundliches hilfsbereites Personal, Parkplatz kostenlos und absolut ausreichend direkt am Hotel, sehr leckeres und ausreichendes Frühstück
Ausstattung ist relativ spartanisch und altbacken, Charme der 70ziger…
TetyanaGermanyEs war sauber
Ein sehr in die Jahre gekommenes Hotel. Betten super unbequem. Alles sehr altbacken. Preis Leistung absolut nicht gerechtfertigt. Lage ist gut, nur wenn man mit dem Auto da ist.
ManuelaGermanyFür eine Nacht, okay
Es ist leider schon sehr in die Jahre gekommen
Keine Klimaanlage auf dem Zimmer. Alte Ausstattung roch nach alten Teppich.
IsaGermanyEin richtig tolles uriges Hotel .Ein Raucherbereich das ist echt Kultur. So was tolles .Zimmer war alles da was macht braucht .Alles sauber .Ganz gemütlich .Das Frühstück war auch sehr schön
Ja der Preis kommt nach…
JonasDKEt udmærket hotel. Rent og pænt og venligt personale. Ikke ret langt fra A7 og city kan nås med Sbahn relativt let.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Kieler Strasse 173-177, Hamburg, Germany
Guests rate the location 8.0 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 10:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Helgoland
What time is check-in and check-out at Hotel Helgoland?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Helgoland allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Helgoland?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Hotel Helgoland?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Helgoland have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Helgoland?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hotel Helgoland?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Helgoland?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Helgoland?
Kieler Strasse 173-177, Hamburg.
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