Hotel H12
Hotel, 3-star32 Swietego Tomasza, Kraków, Malopolskie, 31-014, Kraków, PolandShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.665Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 32 Swietego Tomasza, Kraków, Malopolskie, 31-014.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Amenities Indulge in onsite massages and stay active in the fitness center. Enjoy free Wi-Fi, concierge services, and a TV in the common area.
Convenient Services Benefit from buffet breakfasts, dry cleaning, a 24-hour front desk, and luggage storage. Airport shuttle and train station pick-up available for a fee.
Prime Location Centrally located in Kraków near popular attractions like Royal Road and Main Market Square. Explore the city easily with convenient access to key landmarks.
Book Hotel H12 for a premium stay in the heart of Kraków.
What this place offers
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Parking (limited spaces)
- Airport transportation - pickup (surcharge)
- Train station pickup (surcharge)
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 65 guests who stayed here.
- Cleanliness8.9
- Service9.9
- Location10.0
- Rooms8.9
- Amenities9.4
- Value9.9
- Food & drink9.8
Guests mention
Central LocationFriendly StaffGood Breakfast Variety
AnnaVeldig fornøyd
Frokosten var kjempe bra! Og veldig fornøyd med at det var tilgjengelig god kaffe hele tiden. Fikk og med 2 epler ved utsjekk. Renhold var veldig bra, men litt støy fra utsiden, men det var jo veldig sentralt.
TorleivPent rom. Rent. God frokost. Hyggelig og serviceminded personale
SusanneVenligt personale
ToreYes
GeorgeExcellent hotel with very friendly and helpful staff !! We would definitely stay there again !!
EsaSiisti ja hiljainen hotelli hyvällä sijainnilla.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
32 Swietego Tomasza, Kraków, Malopolskie, 31-014, Kraków, Poland
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until anytime
Check-out by 12:00 PM
No children
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Pets allowed on request; charges may apply
No smoking anywhere on the property
This property offers transfers from the airport, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Only dogs and cats are allowed
Pets. Service animals are exempt from fees/restrictions
General. Cashless transactions are available
Pets. Pets allowed
Covid. Property does not offer onsite COVID-19 testing
General. Professional property host/manager
Health & Safety. Property does not require health documentation at check-in
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel H12
What time is check-in and check-out at Hotel H12?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel H12 allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Hotel H12?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Hotel H12?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel H12 have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel H12?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel H12?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel H12?
32 Swietego Tomasza, Kraków, Malopolskie, 31-014, Kraków.
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