Hotel Emily
Hotel, 4-starPlaza Independencia.Colonia Centro, Pachuca de Soto, MexicoShow on map
Top rated
Guests rate it highest for service, location and cleanliness.
9.1262Reviews- Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.5 out of 10, at Plaza Independencia.Colonia Centro.
- Free parkingThe property states parking on site is free for guests.
City Views and Free Wi-Fi Enjoy stunning city views from the comfort of your room at Hotel Emily, where free Wi-Fi is available for all guests.
Fitness Centre and 24-Hour Reception Stay active during your stay with access to our fitness centre, and rest assured with our round-the-clock reception desk always ready to assist you.
Chip's Restaurant and Room Service Indulge in local cuisine at Chip's Restaurant, offering a variety of dining options from à la carte to buffet-style. For ultimate convenience, take advantage of our room service.
Experience the best of Pachuca at Hotel Emily - book now for a memorable stay!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 262 guests who stayed here.
- Cleanliness9.3
- Service9.8
- Location9.5
- Rooms9.0
- Amenities8.8
- Value8.2
- Food & drink8.8
Guests mention
Great locationFriendly staffClean and comfortable rooms
AndresMexicoLa cama
Nada, todo muy bien.
Maria de LourdesMexicoGood
Luis FernandoMexicoEL DESAYUNO DELICIOSO Y LA UBICACION PERFECTA
TODO EXCELENTE
HannaMexicoConfortable
La amabilidad de todo el personal; que sanitizaran las habitaciones y en general, la limpieza de todo el lugar. Y el silencio excesivo que hay pese a estar en el centro.
La comida no nos encantó. Sentimos que estaba un…
ErikMexicoUna señorita muy amable en la recepción
Me atendieron dos señoritas pero no me gusto como una de ellas respondió
Rosendo Rey DavidMexicoMuy a gusto.
Un entorno excepcional.
Sin comentarios.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Plaza Independencia.Colonia Centro, Pachuca de Soto, Mexico
Guests rate the location 9.5 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:30 PM
Check-out by 1:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that children older than 8 years old can stay for an additional cost. Please contact the property for prices.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Emily
What time is check-in and check-out at Hotel Emily?
Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Emily allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Emily?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Hotel Emily?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Emily have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Emily?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Emily have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Emily?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Emily?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Emily?
Plaza Independencia.Colonia Centro, Pachuca de Soto.
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