Casa Basalto
Hotel, 4-starAvenida Camino Real de la Plata 206, Pachuca de Soto, MexicoShow on map
Top rated
Guests rate it highest for service, location and amenities.
9.2218Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Avenida Camino Real de la Plata 206.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation Indulge in comfort and style at Casa Basalto, where every room is elegantly furnished with modern amenities including flat-screen TVs, air conditioning, and private balconies in select rooms. Enjoy the convenience of 24-hour room service and free WiFi throughout the property.
Convenient Location Located just a short distance from Hidalgo Stadium and Monumental Clock, Casa Basalto offers easy access to key attractions in Pachuca de Soto. With the Felipe Ángeles International Airport also nearby, your travel convenience is guaranteed.
Exceptional Services Experience top-notch service with a 24-hour front desk, tour desk, and airport transfers available at your disposal. Unwind in the garden, relax on the terrace, or dine in the on-site restaurant and bar for a truly memorable stay.
Book your stay at Casa Basalto now and elevate your travel experience!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 218 guests who stayed here.
- Cleanliness8.8
- Service10.0
- Location9.8
- Rooms8.8
- Amenities9.3
- Value8.8
- Food & drink8.2
Guests mention
Excellent serviceGreat locationComfortable rooms
JessicaUnited StatesVery clean hotel, great service and friendly supportive staff.
KarenMexicoLo vale
Muy limpio y cómodo. En una zona bonita con plaza comercial y restaurantes cerca. El restaurante no es barato pero bueno, muy frecuentado por la gente que vive en Pachuca.
Nada, todo muy bien.
EVA MARIAMexicoSúper limpio !! El personal muy amable
CesarMexicoO practical a good place to stay in Pachuca
The rooms and staff
There are noise from the others rooms,
MARIA DEL CARMENMexicoLa decoración y el tamaño de la habitación
Nada
YeoMexicoLa ubicación y el staff
La tv , dificil de usar, WiFi tambien malo
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida Camino Real de la Plata 206, Pachuca de Soto, Mexico
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casa Basalto
What time is check-in and check-out at Casa Basalto?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casa Basalto allow pets?
No — the property states that pets are not allowed.
Is there parking at Casa Basalto?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Casa Basalto?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Casa Basalto have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Casa Basalto?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Casa Basalto have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Casa Basalto?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Casa Basalto?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casa Basalto?
Avenida Camino Real de la Plata 206, Pachuca de Soto.
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