Hotel City Palace

Hotel, 3-star121, City Terrace, Mumbai, IndiaShow on map

You won’t be charged yet

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.

Convenient Amenities Benefit from complimentary wireless internet, concierge services, and onsite dining options with room service available.

Featured Amenities Enjoy services like 24-hour front desk, multilingual staff, and free train station pick-up.

Comfortable Accommodation Relax in one of the 54 air-conditioned guestrooms with modern amenities, rainfall showers, and free Wi-Fi.

Experience Mumbai's vibrant attractions while staying at Hotel City Palace. Book now for a memorable stay!

What this place offers

Elevator
Television in common areas
Multilingual staff
Smoke-free property
Tours/ticket assistance
Free train station pickup
Free self parking
Airport transportation - pickup (surcharge)
Free WiFi
24-hour front desk

Rooms

5.0

Guest rating

Rated 5.0 out of 10 by 20 guests who stayed here.

Verified traveler
October 2018
Not the greatest.
Small dirty room. No bathroom, shared down the corridor.
WAZEED BASHA
September 2018
Very worst hotel....Don't go tothis..
The worst hotel in my life i have seen...Very small room. After payment also they charged extra 1500/- per day. They did not provide free breakfast as listed in the website. I don't know why Hotels.com will allow these…
RAMSAGAR
June 2018
The booking facilities are didn't get
Not satisfied with your sevice. I have booked a room in hotel city palace Mumbai. Booking id is 8150525419375. I have booked economy single room. However at the time of check-in they said it's basic room with single bed…
KRISHNAMOORTHI K V
June 2018
I have already given a reply through mail
Very bad experience! I had to change the room paying more!
Verified traveler
May 2018
I have never seen a Hotel with Common Rest Rooms.
It was terrible experience. I was not at all informed about common rest rooms.
Verified traveler
June 2017
Nice hotel to connect with train,bus stop. Good
I hv stayed for at least four times in this hotel. I m happy. Ambiance nice

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.

Where you’ll be

121, City Terrace, Mumbai, India

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM

Check-out by 12:00 PM

No children

No pets

No smoking anywhere on the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Pets. Pets not allowed

General. Individually-wrapped food options are available for dinner

Sustainability Certifications. Property confirms they are implementing guest safety measures

General. Individually-wrapped food options are available for breakfast

General. Individually-wrapped food options are available for lunch

Pets. Service animals not allowed

Check-in & Check-out. Contactless check-out is available

General. Gloves are available to guests

General. Guests are provided with free hand sanitizer

General. Masks are available to guests

General. Individually-wrapped food options are available

General. Staff wears personal protective equipment

General. Property is cleaned with disinfectant

General. Individually-wrapped food options are available through room service

General. Social distancing measures are in place

General. Professional property host/manager

General. Protective clothing is available to guests

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel City Palace

What time is check-in and check-out at Hotel City Palace?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel City Palace allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel City Palace?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Hotel City Palace have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hotel City Palace have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hotel City Palace?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel City Palace?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel City Palace?

121, City Terrace, Mumbai.

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