Taj Santacruz
Hotel, 5-starChhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099, Mumbai, IndiaShow on map
Top rated
Guests rate it highest for service, location and cleanliness.
9.4494Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Spa Services
Indulge in massages, body treatments, and facials at our full-service spa for the ultimate relaxation experience.
Recreational Delights
Stay active at our health club, outdoor pool, and sauna, providing you with various options for leisure and fitness activities.
What this place offers
- Elevator
- Fitness facilities
- Shopping on site
- Conference space
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 494 guests who stayed here.
- Cleanliness9.1
- Service9.6
- Location9.1
- Rooms8.5
- Amenities9.1
- Value8.5
- Food & drink9.1
Guests mention
Great foodExcellent service
Freedom59366724421Great fun with family
Great food paired with excellent drinks. We had a lovely family lunch here, and the experience was made even better by Rizwan and Antara, who were incredibly warm, attentive, and ensured we were well taken care of…
335AnuEvent at Taj Santa Cruz
Hosted an Event at Taj Santacruz . Excellent Venue and Excellent Food . Special Thanks to Chef Jomal Lopes, Richard Nunes and Aniket .
Scenic41059419908LONDON, ENGLANDThe staff make this hotel special
Lovely stay as always (we are repeat customers). The staff is the highlight of the hotel. A special call out to Chef Johnny who is the life of the breakfast experience. Every day I see him walk around meeting and…
var79669LONDON, ENGLANDWell located with great facilities and outstanding staff service.
Lovely property just a short walk from the Mumbai T 1 Domestic Terminal. Felt very welcome the moment I stepped into the lobby. My club level room was spacious and well appointed. Executive Club Lounge was large with a…
SabaS332THANE, THANE DISTRICT, MAHARASHTRAExceptional!!
A very good experience as expected from TAJ. Right from the stay to the room to the minute details of the staff given to us in everything made this staycation memorable. The view of the runway from the window is nice. I…
857siddhantrNEW DELHI, NATIONAL CAPITAL TERRITORY OF DELHIReliable and consistent!
We enjoyed our time thoroughly. The staff was great and Selvan was very kind and professional during our check in. Breakfast was also great and such an amazing location right next to the airport!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099, Mumbai, India
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
No children
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No pets
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Meals are not included in the breakfast and half board rates for children age 11 and younger.
Pets. Pets not allowed
Check-in & Check-out. Contactless check-out is available
Sustainability Certifications. EarthCheck
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Pool access available from 9:00 AM to 7:30 PM.Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Free in-room WiFi has a 4-device limit. Contactless check-in and contactless check-out are available. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Taj Santacruz
What time is check-in and check-out at Taj Santacruz?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Taj Santacruz allow pets?
No — the property states that pets are not allowed.
Is there parking at Taj Santacruz?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Taj Santacruz have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Taj Santacruz?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Taj Santacruz have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Taj Santacruz?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Taj Santacruz have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Taj Santacruz?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Taj Santacruz?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Taj Santacruz?
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099, Mumbai.
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