Fabulous
Guests rate it highest for location, service and amenities.
8.7909Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Los Carrera LOS CARRERA 864.
- Free parkingThe property states parking on site is free for guests.
Colonial Style Building in La Serena Hotel Chagual, a charming colonial-style building in La Serena, offers a tranquil oasis with an interior garden for relaxation.
Diverse Room Options Guests can choose from rooms with flat-screen TVs, some featuring private bathrooms while others offer shared facilities, catering to various preferences.
Family-Friendly Amenities The property boasts a children's playground, ideal for families traveling with little ones.
Experience comfort and convenience at Hotel Chagual - book now for a delightful stay in La Serena!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Room service
- Heating
- Terrace
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 909 guests who stayed here.
- Cleanliness8.5
- Service9.3
- Location9.3
- Rooms8.3
- Amenities8.8
- Value8.7
- Food & drink7.8
Guests mention
Friendly staffGreat locationSpacious rooms
OctavioArgentinaCalma
La tranquilidad
El agua de la ducha estaba fría
placenciaChileEs muy bonita la instalación
Le faltó calefaccion a la habitación
FernandoChileVisita a distribuidores eléctricos
El sistema de calefacción de la habitación no calentaba casi nada, afortunadamente había frazada de polar
BernarditaChileLindo hotel para descansar
Silencioso y limpio
El agua de la ducha era difícil regularla
AliciaChilela gentileza del personal
La habitación es demasiado pequeña, no tenía donde poner la ropa para la estancia que hice
GILBERTChileLe site, le parking, le petit déjeuner
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Los Carrera LOS CARRERA 864, La Serena, Chile
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Chagual
What time is check-in and check-out at Hotel Chagual?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Chagual allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Chagual?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Hotel Chagual?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Chagual have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Chagual?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Chagual have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Chagual?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Chagual?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Chagual?
Los Carrera LOS CARRERA 864, La Serena.
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