Top rated
Guests rate it highest for service, location and value.
9.232Reviews- Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Carrera 9 6-66.
Luxurious Accommodation Hotel Castillo Real in Popayan offers a comfortable stay with a 24-hour front desk and complimentary WiFi. The rooms are elegantly furnished with a flat-screen TV for entertainment.
Convenient Location Situated just 2 km from Guillermo León Valencia Airport, Hotel Castillo Real is easily accessible for travelers.
Exceptional Service Experience top-notch hospitality and seamless service during your stay at Hotel Castillo Real.
Book your stay now at Hotel Castillo Real and enjoy a memorable experience in Popayan!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Family rooms
- Pets allowed
- Cashless payment available
- Invoice provided
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 32 guests who stayed here.
- Cleanliness8.8
- Service9.8
- Location9.3
- Rooms8.8
- Amenities8.8
- Value9.3
- Food & drink9.3
Guests mention
Good breakfastGreat locationExcellent serviceComfortable rooms
RamiroColombiaLa atención muy buena. Todo bien
Todo bien.
RodriguezColombiaEstá bien ubicado y el servicio es bueno.
Las almohadas son pésimas, estuve dos noches y no hubo cambio de toallas. Fueron dias calurosos y no habia ventilador.
GUSTAVOColombiaBuen hotel a buen precio.
Todo estuvo muy bien
luisaColombiaPersonal amable y bueno en cuanto a calidad precio, es un sitio agradable
Si tienes una habitación con ventanal hacia la calle se escucha mucho rudo.
El sensor de detector de incendios sonaba todo el tiempo, tienen que…
ORTIZColombiaExcelente atención, espacios ordenados, limpios y confortables
ViannyChileLa conexión con el.centro y los trabajadores, amables y siempre preocupados
No tiene ventanas las habitaciones, por ende tuve que dormir con puerta abierta por el exceso de calor.que se generaba en la pieza
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Carrera 9 6-66, Popayan, Colombia
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 1:00 PM
No children
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Castillo Real
What time is check-in and check-out at Hotel Castillo Real?
Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Castillo Real allow pets?
No — the property states that pets are not allowed.
Does Hotel Castillo Real have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Castillo Real?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Castillo Real?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Castillo Real?
Carrera 9 6-66, Popayan.
Other places we book in Popayan
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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