El Caracol

Hostel/Backpacker accommodationCalle 6 no. 2-31 (Loma de Cartagena), Popayan, ColombiaShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 1:00 PMCheck-out by 12:00 PM.
Exceptional locationGuests rate the location 9.7 out of 10, at Calle 6 no. 2-31 (Loma de Cartagena).
Breakfast availableIncluded on some rates — the board is shown on each room.

Central Location and Comfortable Accommodation El Caracol, conveniently situated near Caldas Park and El Morro del Tucán archaeological site, offers cozy ensuite rooms and fully equipped apartments.

Charming On-Site Café and Relaxing Lounge Area Enjoy the vibrant atmosphere of our café serving delectable homemade treats, unwind in the serene garden patio, or socialize in the cozy lounge area during your stay at El Caracol.

Local Activities and Nearby Attractions Let our partners at Popayan Tours help you explore the area, with the Campanario supermarket just a short distance away. Don't miss Casa Mosquera Museum a mere 5 minutes' walk or Guillermo León Valencia local airport a quick 10-minute drive from our property.

Book now to experience the perfect blend of comfort and convenience at El Caracol!

What this place offers

WiFi available
Free WiFi
Non-smoking rooms
Room service
Family rooms
Garden
Pets allowed
Hiking
Laundry
Luggage storage

Rooms

9.5

Exceptional

Rated 9.5 out of 10 by 80 guests who stayed here.

Cleanliness9.2
Service9.7
Location9.7
Rooms9.7
Amenities9.2
Value9.2
Food & drink9.7

Guests mention

Charming hotelFriendly staffGreat breakfast

MarianelaChile
August 2026Solo traveller
Estancia 3B
Está cerca del centro, es posible desplazarse caminando. Los desayunos son ricos y la atención del equipo es muy buena
Nada
Monky AventurasColombia
August 2026Solo traveller
Nos hospedamos mi abuela, mis padres y yo y realmente la atención por parte del staff fue espectacular!!
El hostel muy limpio, muy cómodo, sus áreas comunes muy bonitas y agradables, su jardín, el café y los desayunos,…
justthinkingoutloudNew Zealand
August 2026Solo traveller
Virtually everything. We had the amazing studio with lots of space. It is beautifully decorated. U can cook in there too. Everything is spotless. The breakfast is amazing and the location too all very close to the…
CarolinaColombia
August 2026Couple
Excelente
Estaba bastante cerca del centro, y un lugar tranquilo y seguro.
Luisa MaríaColombia
July 2026Solo traveller
Que la habitación tuviera TV.
MORENOColombia
July 2026Solo traveller
Las instalaciones muy lindas
Todo muy bien

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated February 2026.

Where you’ll be

Calle 6 no. 2-31 (Loma de Cartagena), Popayan, Colombia

Guests rate the location 9.7 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 1:00 PM

Check-out by 12:00 PM

Children welcome

No pets

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about El Caracol

What time is check-in and check-out at El Caracol?

Check-in is from 1:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does El Caracol allow pets?

No — the property states that pets are not allowed.

Is breakfast included at El Caracol?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does El Caracol have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at El Caracol?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

How do I book El Caracol?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is El Caracol?

Calle 6 no. 2-31 (Loma de Cartagena), Popayan.

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