6.3 · Pleasant9 reviews
- Check-in from 11:00 AMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.3 out of 10, at 723 Avenida Manco Capac.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Hotel Casa Shami, conveniently located in Cusco, offers a range of amenities for a comfortable stay. Convenient Location, Comfortable Stay, and Sightseeing Opportunities await you at our hotel. Immerse yourself in the charm of Cusco and book your stay at Hotel Casa Shami today.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- Laundry
- Luggage storage
- Airport shuttle
Rooms
6.3
Pleasant
Rated 6.3 out of 10 by 9 guests who stayed here.
- Cleanliness3.3
- Service8.3
- Location7.3
- Rooms4.3
- Amenities5.3
- Value6.3
- Food & drink8.8
Guests mention
Friendly staffGreat breakfast
FERNANDOPeruCercanía al estadio
João MarcosBrazilHorrível, não tinha cortina no quarto, não tinha toalha no banheiro, não tinha tapete no chão, não recomendo
Horrível, não tinha cortina no quarto, não tinha toalha no banheiro, não tinha tapete no chão, não recomendo
Horrível, não tinha cortina no quarto, não tinha toalha no banheiro, não tinha tapete no chão, não recomendo
AlexPeruAtención
Tal vez el
Baño
María JoséSpainUna buena opción en Cusco
El personal es súper amable y el desayuno lo encontré estupendo, es un detalle de su cuenta muy bueno, la pena es que con las excursiones que tenía, en mi caso, no pude aprovecharlo mucho.
Como se puede leer en otros…
JeffreyNo hot water. No running water. No heat or A/C. No refrigerator or microwave. Did not accept my Expedia booking.
CrystalNew ZealandI didnt stay as I felt too uncomfortable, and there was no restaurant as the site suggested. I left.
It seemed reasonably clean with a functional ensuite. Staff were helpful and friendly.
Very stark and basic and uncomfortable feeling. A bit dungeonlike, and I could hear the conversation at the desk, so they could hear…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
723 Avenida Manco Capac, Cusco, Peru
Guests rate the location 7.3 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 11:00 AM until 12:00 AM
Check-out by 10:00 AM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Casa Shami
What time is check-in and check-out at Hotel Casa Shami?
Check-in is from 11:00 AM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Casa Shami allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Hotel Casa Shami?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Casa Shami have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Casa Shami?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hotel Casa Shami?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 11:00 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Casa Shami?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Casa Shami?
723 Avenida Manco Capac, Cusco.
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