Hotel Casa Luna
Hotel1 Este36 Calle 16a Barrio Caobos, Cúcuta, ColombiaShow on map
Very good
Guests rate it highest for location, service and rooms.
8.555Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 1 Este36 Calle 16a Barrio Caobos.
Indulge in Tranquility at Hotel Casa Luna
Relax in Style: Unwind in the indoor pool after exploring nearby attractions like Cucuta Public Library and Comfanorte Ecopark.
Comfort at its Best: Enjoy well-equipped rooms with modern amenities including a flat-screen TV, air conditioning, and some with a private terrace.
Convenience Redefined: Benefit from free WiFi, room service, and local area guidance at the 24-hour reception, ensuring a seamless stay.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Room service
- Family rooms
- Garden
- Pets allowed
Rooms
8.5
Very good
Rated 8.5 out of 10 by 55 guests who stayed here.
- Cleanliness7.8
- Service9.3
- Location9.3
- Rooms8.8
- Amenities7.8
- Value8.8
- Food & drink7.3
Guests mention
Good locationComfortable roomsAttentive service
SILVA RIOSColombiaCama
Que no pudiera haber agua caliente
William A BarbosaColombiaAgradable
Todo cómodo y agradable
Que en la foto, parecía que había piscina y era como decorativa (solo para los pies)
EdgarVEEl lugar maravilloso
Las habitaciones me encantaron
La piscina parece de mentiras
LEIDY ANDREAColombiaCómodo y limpio
David ObredorColombiaUbicación privilegiada
Las camareras hacen demasiado ruido en los pasillos y se comunican a gritos sin pensar en el descanso del huesped
StellaColombiaEl lavamanos de la habitación estaba dañado
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
1 Este36 Calle 16a Barrio Caobos, Cúcuta, Colombia
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 05:30 PM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Casa Luna
What time is check-in and check-out at Hotel Casa Luna?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Casa Luna allow pets?
No — the property states that pets are not allowed.
Does Hotel Casa Luna have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Casa Luna have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Casa Luna?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Casa Luna?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Casa Luna?
1 Este36 Calle 16a Barrio Caobos, Cúcuta.
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