Hotel, 4-starPlaya San Juan km 2.5 Highway, Cozumel, QROO, 77600, Cozumel, MexicoShow on map
Guests rate it highest for location, service and food.
8.4114ReviewsLuxurious Spa Services
Indulge in rejuvenating massages and facials at the full-service spa, providing the ultimate relaxation during your stay.
Exciting Recreation Options
From the outdoor pool to bicycles for rent, there are plenty of recreational amenities to keep you entertained and active throughout your vacation.
8.4
Rated 8.4 out of 10 by 114 guests who stayed here.
Had the best six days there just recently and did not wanna leave. The property is so peaceful and chill… full of great views and conveniently reef to snorkel in front of.
The staff was so incentive and helpful.
Jorge he…
Excellent service and food and location for snorkeling
The view was spectacular.
Staff was always available.
Good location and friendly staff, but the hotel needs work…AC units are loud and there is a sewage odor that emanated from the sinks and bathroom.
Great time just need to fix the leaks in the ceilings and hotter water.
Marco is one of the best employees always ready to help whether it’s with an excursion or a van to the airport. Top notch service!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Playa San Juan km 2.5 Highway, Cozumel, QROO, 77600, Cozumel, Mexico
Guests rate the location 9.1 out of 10 — superb.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Maximum number of pets per room 2
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Pets. Pet max weight (per pet) in lb is 33
Parking. Parking height restrictions apply
Pets. Pets cannot be left unattended
Pets. Pets allowed
Guest type. LGBTQ friendly
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. Pet max weight (per pet) in kg is 15
Pets. Only dogs are allowed
Pets. Service animals are allowed
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Playa San Juan km 2.5 Highway, Cozumel, QROO, 77600, Cozumel.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.