7.6 · Good115 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Convenient Amenities
Enjoy complimentary wireless internet access and a vending machine at Novum Hotel Alster. Stay connected and indulge in snacks at your convenience.
Complimentary Buffet Breakfast
Start your day right with a delightful buffet breakfast served daily. From 6:30 AM to 11:30 AM, savor a variety of options to fuel your adventures in Hamburg.
What this place offers
- Elevator
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Sailing nearby
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Smoke-free property
- Wheelchair accessible parking
- Free buffet breakfast
Rooms
7.6
Good
Rated 7.6 out of 10 by 115 guests who stayed here.
EvelynWould recommend !
Very comfortable room even if small. Front desk not very friendly but it didn't really matter. Very well located as very walkable and very close to main train station.
FabianTop Lage
klausSuper god beliggenhed og fint morgenmad til prisen, sover gerne der igen
DirkGute Lage, freundlich, gutes Frühstück
Ich war angenehm überrascht. Das Zimmer war zwar klein, aber hatte einen Schrank und bequemes Bett und sah relativ neu renoviert aus. Unser Zimmer lag zum Innenhof und war ruhig. Wir haben uns wohl gefühlt und das…
Verified travelerThis hotel was a nightmare. Unpleasant staff and very small rooms without air condition. The worst was that we noticed bed bugs in our room, that caused a lot of work and time with sanitation etc. The hotel Did not…
Verified travelerVar bekvämt, rymligt rum. Tyvärr låg ovanför entrén så när man har fönstret öppet kom cigarettrök in då det var en rökruta precis utanför.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
St. Georg Straße 10, Hamburg, Germany
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until anytime
Check-out by 12:00 PM
No children
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Check-in & Check-out. Contactless check-out is available
General. Cashless transactions are available
Guest type. Essential workers only - NO
Pets. Pets allowed
Covid. Property does not offer onsite COVID-19 testing
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Health & Safety. Property does not require health documentation at check-in
Pets. Only dogs are allowed
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Alster
What time is check-in and check-out at Hotel Alster?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Alster allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Hotel Alster?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Hotel Alster?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Alster have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Alster have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Alster?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Alster?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Alster?
St. Georg Straße 10, Hamburg.
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