Hotel 55 Chicago Downtown
Hotel, 4-star55 East Ontario Street, Chicago, IL, United StatesShow on map
Top rated
Guests rate it highest for location, service and amenities.
9.01,102Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 55 East Ontario Street.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations
Experience a stay like no other at 21c Museum Hotel Chicago, where each suite and guest room is designed to provide a luxe and light-filled retreat. Find inspiration in every corner with thoughtful design and ample space to relax and rejuvenate.
World-Class Art
Immerse yourself in a unique museum experience at 21c, where contemporary artwork and dynamic exhibitions are on display 24/7, 365 days a year. Whether you're a local or a traveler, you can explore the curated collection and be surrounded by creativity at every turn.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 1,102 guests who stayed here.
- Cleanliness8.5
- Service9.4
- Location10.0
- Rooms8.4
- Amenities8.9
- Value8.9
- Food & drink8.5
Guests mention
Friendly staffGreat locationClean rooms
CassieUnited StatesVery nice, affordable, great location
All of the employees were super kind and helpful! The room was very nice and I loved the atmosphere of how new/modern while still having the older historic feel to it. I only wish I had more time in the room to enjoy…
AmandaUnited StatesGreat location, beautiful room
Daytime staff was very friendly and lovely
Some of the evening staff (we checked in around 11pm) and struggled with check-in as they tried to give us a double room. That was straightened out because i had a copy of my…
BrianUnited StatesIt was a cool stay, over priced.
We liked the space, the cleanliness, and the cleaning staff was very nice.
There was no refrigerator, microwave, or ice machine in or near the room . The elevators were pretty slow.
ThorAustriaPreis / Leistung ok
Lage / lange Schlangen beim Lift
Lift
Alfredo EduardoArgentinaLa ubicacion del hotel
Habitacion pequeña, placard muy muy pequeño, ni una siila para sentarse.
IngridMexicoPerfect
Location and bed
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
55 East Ontario Street, Chicago, IL, United States
Guests rate the location 10.0 out of 10 — exceptional.
Top attractions
- Museum of Contemporary Art Chicago (MCA)200 m
- John Hancock Center (875 N Michigan Ave)800 m
- Art Institute of Chicago1.3 km
- Navy Pier1.4 km
- Willis Tower (formerly Sears Tower)2.7 km
- Shedd Aquarium3.3 km
Shopping
- The Magnificent Mile (North Michigan Avenue)300 m
Nature
- Millennium Park1.2 km
Nearby
- Ogilvie Transportation Center1.9 km
Airports
- O'Hare International Airport (ORD)25.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Extra beds are only allowed in the King Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel 55 Chicago Downtown
What time is check-in and check-out at Hotel 55 Chicago Downtown?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel 55 Chicago Downtown allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel 55 Chicago Downtown?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel 55 Chicago Downtown have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel 55 Chicago Downtown?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel 55 Chicago Downtown have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel 55 Chicago Downtown?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel 55 Chicago Downtown?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel 55 Chicago Downtown?
55 East Ontario Street, Chicago, IL.
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