Hostal Charlotte

Hostel/Backpacker accommodation, 3-starGran Vía 44 Planta 9 izquierda, Madrid, SpainShow on map

You won’t be charged yet

7.8 · Good77 reviews

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.3 out of 10, at Gran Vía 44 Planta 9 izquierda.
Breakfast availableIncluded on some rates — the board is shown on each room.

Rooftop Terrace and Complimentary Amenities Enjoy stunning views from our rooftop terrace and stay connected with complimentary wireless internet. Take advantage of our tour/ticket assistance for a seamless travel experience.

Dining and Room Service Indulge in delicious meals at our restaurant with a cozy bar/lounge or opt for convenient room service during limited hours. Start your day right with daily continental breakfasts.

Convenient Location and Comfortable Rooms Our 24-hour front desk, luggage storage, and safe deposit box offer peace of mind. Unwind in our air-conditioned rooms with flat-screen TVs and stay connected with free Wi-Fi. Immerse yourself in the heart of Madrid, steps away from major attractions.

Ready to experience the charm of Madrid? Book your stay at Hostal Charlotte now.

What this place offers

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Rooftop terrace

Rooms

7.8

Good

Rated 7.8 out of 10 by 77 guests who stayed here.

Cleanliness6.3
Service7.2
Location8.3
Rooms8.2
Amenities8.3
Value8.2
Food & drink8.3

Guests mention

Location is decentBreakfast on the terrace

Oscar
July 2025Family
El hostal está bastante bien, el desayuno en la terraza también pero el portal bastante dejado, la verdad que asusta nada más entrar. Recepción mal indicada y lo de dejar la habitación a las 11 en vez de a las 12 como es…
Ashley
July 2025
Esta propiedad el servicio es pesimo, el hostal queda en un noveno piso y después que subes hasta ese piso es que te indica que la recepción es en el séptimo piso en vez de tener un letrero que lo dijera desde el…
Lesly
January 2024
El ascensor necesita mejorar
Mehdi
October 2023
Fun Experience
We had two rooms with balcony, view of city, it was great experience everything were accessible restaurants , shows ,shopping and etc not having car using public transportation Reception was on seven floor, only couple…
Molina
February 2023
L'hostal placé dans un quartier vivant à Madrid, par contre je suis arrivé vers 23H l'accès à l'hostal pas tres claire. La chambre assez propre aussi que l'immeuble, j'ai payé pour une lit double et j'ai eu 2 lits…
Susana
December 2022
Hostal Charlotte
Ubicación excelente.
Muy buen trato del personal.
Habitación modernizada y limpia.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Gran Vía 44 Planta 9 izquierda, Madrid, Spain

Guests rate the location 8.3 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 11:00 AM

No children

No pets

No smoking anywhere on the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

Children and extra beds. No rollaway/extra beds available

General. Guests are provided with free hand sanitizer

General. Staff wears personal protective equipment

General. Property is cleaned with disinfectant

General. Social distancing measures are in place

General. Professional property host/manager

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hostal Charlotte

What time is check-in and check-out at Hostal Charlotte?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hostal Charlotte allow pets?

No — the property states that pets are not allowed.

Is breakfast included at Hostal Charlotte?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hostal Charlotte have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hostal Charlotte have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hostal Charlotte?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hostal Charlotte?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hostal Charlotte?

Gran Vía 44 Planta 9 izquierda, Madrid.

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