Holiday Suites Hotel & Spa

Hotel, 3-star5 Nguyen Sieu, Hoan Kiem, Hanoi, Viet NamShow on map

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Top rated

Guests rate it highest for service, location and amenities.

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 10.0 out of 10, at 5 Nguyen Sieu, Hoan Kiem.
Breakfast availableIncluded on some rates — the board is shown on each room.

Convenient Location in Hanoi Old Quarter

Situated in the lively Hanoi Old Quarter, Holiday Diamond Hotel offers modern rooms with complimentary Wi-Fi and parking. Just a short walk from Hoan Kiem Lake, the hotel's prime location makes it ideal for exploring the city's attractions.

Comfortable and Well-Equipped Rooms

The air-conditioned rooms at Holiday Diamond Hotel feature amenities such as a personal computer, flat-screen TV, and minibar. With a focus on guest comfort, each room is designed with parquet flooring and a cozy seating area.

What this place offers

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Laundry

Rooms

9.4

Top rated

Rated 9.4 out of 10 by 208 guests who stayed here.

Cleanliness8.1
Service10.0
Location10.0
Rooms8.6
Amenities9.6
Value9.6
Food & drink9.1

Guests mention

LocationFriendly staffAmenities

TuấnViet Nam
August 2026Couple
Ổn
Vị trí trung tâm
Khăn tắm cũ
PhanViet Nam
August 2026Family
Tạm được
Ngay phố cổ dễ đi bộ
Phòng tắm không ok lắm
Gia HânViet Nam
July 2026Solo traveller
Quá vui
ByronPhilippines
June 2026Solo traveller
Oldie but Goodie
The management and staff are very helpful. The place was close to everywhere that mattered and unlike other hotels in Vietnam, they do not lock the front door.
The place was kind of old and there was a sound the elevator…
Maria LindaCanada
March 2026Solo traveller
Spacious room with comfortable bed. Staff helpful
None
CalvinismUnited States
February 2026Solo traveller
Nice cozy spot in the Old Quarter that is classy and comfortable.
I only stayed for 1 night at the end of my 5-day motorcycle trip in the Northeast, so I was only there one night before flying out early the next morning. It has a nice spot in the Old Quarter, so good location if you…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

5 Nguyen Sieu, Hoan Kiem, Hanoi, Viet Nam

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 08:00 PM

Check-out by 12:00 PM

Children welcome

No pets

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Holiday Suites Hotel & Spa

What time is check-in and check-out at Holiday Suites Hotel & Spa?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Holiday Suites Hotel & Spa allow pets?

No — the property states that pets are not allowed.

Is breakfast included at Holiday Suites Hotel & Spa?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Holiday Suites Hotel & Spa have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Holiday Suites Hotel & Spa have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Holiday Suites Hotel & Spa?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Holiday Suites Hotel & Spa?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Holiday Suites Hotel & Spa?

5 Nguyen Sieu, Hoan Kiem, Hanoi.

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