8.3 · Very good3,897 reviews
- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at Kingsway.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Accommodation This centrally located hotel in Cardiff offers spacious air-conditioned rooms with modern amenities and stunning views of Cardiff Castle.
Relaxation and Wellness Guests can unwind in the 20-yard heated pool, sauna, steam room, and Jacuzzi after a day of exploring the city or working in the business center.
Convenient Location Situated near Cardiff's top attractions, shopping areas, and nightlife, the Hilton Cardiff provides easy access to Queen Street shops, St Mary’s Street nightlife, and the Principality Stadium.
Book your stay at the Hilton Cardiff for a luxurious and convenient experience in the heart of the city.
What this place offers
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
Rooms
8.3
Very good
Rated 8.3 out of 10 by 3,897 guests who stayed here.
- Cleanliness8.3
- Service8.7
- Location8.8
- Rooms8.2
- Amenities7.8
- Value8.2
- Food & drink7.8
Guests mention
Great locationFriendly and attentive staff
NinaUnited KingdomCould have been better.
Nice size room, good bed, it was clean but table between beds was dusty
no parking and no advice where to park, pool wasn’t available when we had chosen the hotel especially for the pool, VERY noisy event until late with…
Ursula GiselleUnited KingdomCentral location. Clean comfortable room. Staff did everything to make our stay perfect. It was a special occasion and they went out of their way to provide some treats and make it special.
There was really nothing not…
SharonUnited KingdomGood overnight stay.
Room was clean and good temperature.
There was no plug near a mirror for blow drying or straightening hair. Personal preference but found the pillows uncomfortable.
StephenUnited KingdomLocation and room size
JonathanUnited KingdomSuperb friendly staff, comfy beds and amazing location
Brilliant location - perfect for the city centre, rugby and castle
Nothing
RebeccaUnited KingdomPerfect hotel for a stay in Cardiff
Lovely hotel. Staff were friendly and helpful. Very clean and well presented.
Pool was freezing!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Kingsway, Cardiff, United Kingdom
Guests rate the location 8.8 out of 10 — fabulous.
Top attractions
- Cardiff Castle200 m
- Principality Stadium300 m
- National Museum Cardiff600 m
- Cardiff Bay3.2 km
- Wales Millennium Centre3.3 km
- St Fagans National Museum of History8.0 km
Nature
- Bute Park200 m
Nearby
- Cardiff Central Station400 m
- Llandaff Cathedral4.0 km
Airports
- Cardiff Airport (CWL)12.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hilton Cardiff
What time is check-in and check-out at Hilton Cardiff?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hilton Cardiff allow pets?
No — the property states that pets are not allowed.
Does Hilton Cardiff have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hilton Cardiff?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hilton Cardiff have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hilton Cardiff?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hilton Cardiff have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hilton Cardiff?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hilton Cardiff?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hilton Cardiff?
Kingsway, Cardiff.
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