Top rated
Guests rate it highest for service, location and value.
9.2690Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Wat Polangka.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Heritage Suites Hotel
Outdoor Saltwater Pool and Free WiFi: Enjoy a refreshing dip in the outdoor saltwater pool and stay connected with complimentary WiFi access throughout the property.
Blend of Tradition and Modernity: Experience a harmonious blend of traditional furnishings and modern amenities in our air-conditioned rooms. Indulge in tea/coffee making facilities, a minibar, and request a TV for your entertainment needs.
Rejuvenating Spa and Exquisite Dining: Pamper yourself with spa treatments, savor local Khmer cuisine and continental dishes, and witness the captivating Apsara Dance performance every Tuesday evening.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 690 guests who stayed here.
- Cleanliness8.7
- Service10.0
- Location10.0
- Rooms8.7
- Amenities8.7
- Value9.7
- Food & drink7.7
Guests mention
Friendly staffBeautiful location
GERALDFranceUn peu cher pour la prestation.
L’emplacement
Petit déjeuner compris mais en réalité, l’hôtel fournit de quoi faire son petit déjeuner, mais rien n’est préparé par l’hôtel.
JoeUnited KingdomIt’s cheap and you get what you pay for but the tour organised by the hotel was good.
ColinUnited KingdomA very welcoming hotel and fantastic staff very polite remembering our name made us very special we wil certainly try to
The property was very tastefully designed our villa was fabulous and the staff were amazing it was our 39th wedding anniversary and they surprised us with handmade gifts and a special decorated cake. There was a very…
BowUnited KingdomOutstanding!
Our stay at Heritage Suites Hotel in Siem Reap was exceptional from start to finish. The hotel itself is beautiful, peaceful and impeccably maintained, but what truly made our stay memorable was the outstanding service…
FelixCHVery nice boutique hotel close to Ankor Wat.
Das Personal ist sehr freundlich, aufmerksam und hilfsbereit. Vielen Dank!
KaiUnited KingdomAmazing staff, beautiful room, great breakfast. Wish we didn’t have such a full itinery during our time in Siem Reap so
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Wat Polangka, Siem Reap
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Heritage Suites Hotel
What time is check-in and check-out at Heritage Suites Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Heritage Suites Hotel allow pets?
No — the property states that pets are not allowed.
Does Heritage Suites Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Heritage Suites Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Heritage Suites Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Heritage Suites Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Heritage Suites Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Heritage Suites Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Heritage Suites Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Heritage Suites Hotel?
Wat Polangka, Siem Reap.
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