7.8 · Good1,629 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 161 Banks Road.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation with Stunning Views Located on the picturesque Sandbanks Peninsula, Haven Hotel offers elegant rooms with modern amenities and breathtaking views of Poole Bay. The bright bedrooms feature satellite TV, tea/coffee facilities, and private bathrooms, with some rooms overlooking the Purbeck Hills or Brownsea Island.
Exquisite Dining Experience Indulge in a culinary delight at The Point restaurant, led by renowned Head Chef Mark Nagle. Enjoy a menu showcasing locally sourced and sustainable ingredients. After dinner, unwind at the stylish lounge bar and savor a selection of beverages.
Convenient Location and Free WiFi Conveniently situated just a short drive from Poole Ferry Terminal, Haven Hotel provides easy access to the Channel Islands. Stay connected with complimentary WiFi while exploring the nearby Sandbanks Beach.
Experience luxury and comfort at Haven Hotel - book your stay now for an unforgettable seaside getaway.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Business center
Rooms
7.8
Good
Rated 7.8 out of 10 by 1,629 guests who stayed here.
- Cleanliness6.8
- Service8.7
- Location9.3
- Rooms6.7
- Amenities7.8
- Value7.2
- Food & drink8.3
Guests mention
Helpful staffStunning locationGood food
SimonUnited KingdomLocation and on site parking was very good
Decor was somewhat dated.
I was surprised that I couldn't charge drinks to my room
RobertUnited KingdomGreat location - decor/room could be updated
Good location/ good sized room - fair value
Bathroom a bit worn and hotel in general- bedding poor quality
KennedyUnited Kingdom“Does what it says on the tin” so I can’t complain, but I would seek an alternative next time.
It was exactly as described and provided us with an excellent overnight stop near the car ferry at Poole.
Very dated architecture and furniture. Restaurant food fair but not up to a high standard. Also restaurant service…
SuUnited KingdomЛокация прекрасная
Не работает лифт, номера обносились
MargaretUnited KingdomWonderful location
We have been staying at The Haven for many years and continue to return mainly because of its wonderful location, which really is hard to beat. The hotel itself is clean and comfortable, with very good facilities,…
DamlaUnited KingdomGood pool facilities, excellent location to beach and local restaurants, friendly and helpful staff.
Low water pressure in the room, bright light coming from A/C controls in the room at night. Breakfast ends early at…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
161 Banks Road, Poole, United Kingdom
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that some noise may be experienced in the rooms on weekends. Please note that there is no elevator access to some sections of the third floor. When booking more than 6 rooms, a GBP 50 nonrefundable charge per room is required.Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027 Swimming pool: Closed from Sun, Oct 11, 2026 until Fri, Apr 30, 2027 A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Haven Hotel
What time is check-in and check-out at Haven Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Haven Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Haven Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Haven Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Haven Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Haven Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Haven Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Haven Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Haven Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Haven Hotel?
161 Banks Road, Poole.
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