Hanoi Graceful Hotel

Hotel, 3-star21 Hang Phen, Hoan Kiem, Hanoi, Viet NamShow on map

You won’t be charged yet

Top rated

Guests rate it highest for service, location and cleanliness.

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.1 out of 10, at 21 Hang Phen, Hoan Kiem.
Breakfast availableIncluded on some rates — the board is shown on each room.

Terrace with Panoramic Views Enjoy stunning views from the terrace at Hanoi Graceful Hotel. Stay connected with complimentary wireless internet and take advantage of concierge services to enhance your stay.

Dining Options and Room Service Indulge in local cuisine at the hotel's restaurant, or opt for 24-hour room service for a cozy night in. Start your day with a delicious breakfast available daily for a fee.

Convenient Amenities With a business center, express check-in, and complimentary newspapers in the lobby, Hanoi Graceful Hotel caters to all your needs. Additionally, benefit from a roundtrip airport shuttle and limited onsite parking for a hassle-free stay.

Immerse yourself in comfort and convenience at Hanoi Graceful Hotel, the perfect choice for your Hanoi getaway.

What this place offers

Elevator
Bicycle rentals nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Express check-in
Tours/ticket assistance
Braille or raised signage
Snack bar/deli

Rooms

9.2

Top rated

Rated 9.2 out of 10 by 69 guests who stayed here.

Cleanliness7.8
Service8.3
Location8.1
Rooms7.8
Amenities7.2
Value6.9
Food & drink7.3

Guests mention

Clean roomsFriendly staffGreat locationComfortable beds

Francy
June 2025
Ms Ha is the best hotel manager I've ever met! She is hands on in helping you make your itinerary and book it as well! She made me felt safe and welcomed in Vietnam! She has answers to all my questions! Kevin is very…
NamasteandgreetingsHONG KONG
June 2025
Lovely!!!
Last October, i stayed 14 nights altogether in this really quite delightful hotel in the Old Quarter of Hanoi. It was the winning team of Mrs Ha, the general manager and her whole team which made this hotel really quite…
John
May 2025
Gorgeous hospitality, very clean, plenty of building character and set in the Old Quarter of Hanoi. For the type of hotel it is and where it is situated it is excellent.
Desertlamb
April 2025
Hanoi Graceful Hotel is not a hotel, it is a FAMILY
Our Hanoi experience is more than great and excellent. Ms Ha, Vy, Jeremy, Kevin, the cook (sorry forgot to ask his name) made our stay enjoyable and memorable. HANOI GRACEFUL HOTEL is really wonderful and excellent not…
acsantosh007
February 2025
Great hotel
We had an amazing 5-night stay at Hanoi Graceful Hotel. The location is perfect—right in the heart of the Old Quarter, making it easy to explore Hanoi’s vibrant streets, markets, and attractions.
A special shoutout to…
CondyleCAMBRIDGE, CAMBRIDGESHIRE, ENGLAND
February 2025
A fine place to stay. Excellent staff.
We had an excellent stay here. Ms Ha, the manager, and her staff were all so helpful and attentive. The rooms we had were spacious with good facilities including a/c and heating. Breakfast was decent. We arranged a…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated July 2025.

Where you’ll be

21 Hang Phen, Hoan Kiem, Hanoi, Viet Nam

Guests rate the location 8.1 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 11:30 PM

Check-out by 12:00 PM

No children

No pets

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

General. Guests are provided with free hand sanitizer

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hanoi Graceful Hotel

What time is check-in and check-out at Hanoi Graceful Hotel?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hanoi Graceful Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Hanoi Graceful Hotel?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Hanoi Graceful Hotel have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Hanoi Graceful Hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hanoi Graceful Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hanoi Graceful Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hanoi Graceful Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hanoi Graceful Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hanoi Graceful Hotel?

21 Hang Phen, Hoan Kiem, Hanoi.

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