Hakuna Matata Lodge
Hotel, 3-starAvenue De La Production, Gisenyi, GisenyiShow on map
2.01 reviews
- Check-in from 12:30 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Avenue De La Production, Gisenyi.
Experience the serene charm of Hakuna Matata Lodge, nestled just steps away from the beautiful Gisenyi Beach.
Stunning Views Relax and unwind on our terrace and in our lush garden, where breathtaking views await to rejuvenate your spirit.
Exceptional Dining Savor delightful meals at our on-site restaurant or enjoy the convenience of room service and sip your favorite drink at our cozy bar/lounge.
Comfort & Connectivity Our 9 comfortable guestrooms feature private bathrooms with rainfall showerheads, complimentary toiletries, and both wired and wireless internet access to keep you connected during your stay.
What this place offers
- Free newspapers in lobby
- Smoke-free property
- Airport transportation - pickup (surcharge)
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Wheelchair accessible
Rooms
2.0
Guest rating
Rated 2.0 out of 10 by 1 guests who stayed here.
- Cleanliness5.7
- Service7.7
- Location9.3
- Rooms7.7
- Amenities7.2
- Value5.1
- Food & drink7.7
Guests mention
Beautiful viewsCalm surroundingsFriendly staff
BerndTotal Disaster
Total Disaster
When we arrived after a 4 hour drive, they pretended to to be aware of our booking.
There was a wedding going on and I believe that was the reason why they kicked out all "ordinary" bookings.
The…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.
Where you’ll be
Avenue De La Production, Gisenyi, Gisenyi
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:30 PM until 07:00 PM
Check-out by 10:00 AM
No children
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No pets
No smoking anywhere on the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Accessibility. No elevators
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hakuna Matata Lodge
What time is check-in and check-out at Hakuna Matata Lodge?
Check-in is from 12:30 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hakuna Matata Lodge allow pets?
No — the property states that pets are not allowed.
Does Hakuna Matata Lodge have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hakuna Matata Lodge have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hakuna Matata Lodge?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:30 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hakuna Matata Lodge?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hakuna Matata Lodge?
Avenue De La Production, Gisenyi, Gisenyi.
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