Haibay hotel

Hotel, 4-star27 Hàng Bông, Hanoi, Viet NamShow on map

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Fabulous

Guests rate it highest for location, service and cleanliness.

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.2 out of 10, at 27 Hàng Bông.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Spa Services

Indulge in relaxing massages at our full-service spa. Rejuvenate your body and mind in a serene environment, leaving you refreshed and pampered.

Gourmet Dining Options

Savor delicious meals at our 2 restaurants or enjoy the convenience of room service. End your day with a drink at the bar/lounge and immerse yourself in a cozy ambience.

What this place offers

Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Full-service spa
Express check-in
Tours/ticket assistance
Snack bar/deli

Rooms

8.8

Fabulous

Rated 8.8 out of 10 by 100 guests who stayed here.

Cleanliness8.7
Service9.1
Location9.2
Rooms8.6
Amenities8.7
Value8.6
Food & drink8.7

Guests mention

Friendly staffGreat locationComfortable beds

Michael
October 2025
Great location staff and rooms.
Nikki
October 2025
The staff were friendly and helpful. The bed was good and clean to sleep in. We enjoyed the breakfast each morning which gave us energy for the day. We were also able to order my breakfast to go when we checked out…
toshiyuki
October 2025
旧市街にあり街歩きが好きな自分にはぴったりです。
ホテル入口のカフェの店員さんもフレンドリーでいつも笑顔で挨拶してくれます。
設備は少し古いですが、。清掃はちゃんとやってくれるので不満はありません。
旧市街ではおすすめのホテルです。
Alexandra
September 2025
It was really good, specially the stuff, they go to the extra mile to make you feel happy. Really nice people. I’m so grateful that I choose this hotel and I will go back for sure
Cesar
August 2025
Lots of food options and the bed being a King size it is big space for a couple to sleep on. Highly recommend it!
Filip
August 2025
Excellent hotel, great location, Staff were amazing especially Cherry who went above and beyond to make my stay comfortable. 😁

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

27 Hàng Bông, Hanoi, Viet Nam

Guests rate the location 9.2 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM

Check-out by 12:00 PM

No children

No pets

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Guest type. Essential workers only - NO

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Haibay hotel

What time is check-in and check-out at Haibay hotel?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Haibay hotel allow pets?

No — the property states that pets are not allowed.

Is breakfast included at Haibay hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Haibay hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Haibay hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Haibay hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Haibay hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Haibay hotel?

27 Hàng Bông, Hanoi.

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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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