Hacienda Cusin
Hotel, 4-starSan Pablo del lago, calle Chiriboga s/n, OtavaloShow on map
Top rated
Guests rate it highest for location, service and amenities.
9.449Reviews- Check-in from 2:30 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at San Pablo del lago, calle Chiriboga s/n.
- Free parkingThe property states parking on site is free for guests.
Historical Charm and Modern Comforts
Colonial Elegance: Step into a 17th Century colonial-style house, Hacienda Cusin, a mere 20-minute drive from Otavalo craft market. The property boasts designated free WiFi areas, a restaurant serving regional specialties, and a picturesque garden.
Cozy Andean-Themed Rooms: Each room at Cusin is adorned with beamed ceilings, Andean-themed decor, heating, and private balconies offering garden views. The antique wooden desks and handwoven bedspreads add a touch of authenticity and warmth.
Relaxation and Recreation: Unwind in the inviting lobby by the fireplace, explore the surroundings on bikes, or indulge in a massage session. With Spanish lessons, a DVD library, games room, and sports courts, there's no shortage of entertainment options at Hacienda Cusin.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 49 guests who stayed here.
- Cleanliness8.4
- Service10.0
- Location10.0
- Rooms8.8
- Amenities9.9
- Value9.8
- Food & drink8.4
Guests mention
Beautiful groundsFriendly staffGreat locationComfortable roomsGood amenities
HermanECLa infraestructura, la parte histórica.
Las opciones de comida es muy limitado y las almohadas no son muy cómodas.
A guestECExcelente experiencia en una hacienda linda y muy bien conservada.
Muy buen desayuno, productos frescos, bien preparados, excelente presentación y servicio.
No había secador de cabello en el baño.
JoseECTodo muy bien!
MagaliExcelentes instalaciones y el servicio es lo más destacado, sobre todo del personal del restaurante
IanUnited StatesGorgeous, friendly, comfortable, and well-located, all for a very reasonable price
Cusín is one of the best places I've stayed while visiting over a dozen countries. The grounds are gorgeous, the staff is friendly, the room was large and comfortable, and the restaurant was great. The grounds and…
Vesna fadicECLa chimenea y musica del salon amarillo tb la hospitalidad de los empleados
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
San Pablo del lago, calle Chiriboga s/n, Otavalo
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:30 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hacienda Cusin
What time is check-in and check-out at Hacienda Cusin?
Check-in is from 2:30 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hacienda Cusin allow pets?
No — the property states that pets are not allowed.
Is there parking at Hacienda Cusin?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Hacienda Cusin?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hacienda Cusin have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hacienda Cusin?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hacienda Cusin?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:30 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hacienda Cusin?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hacienda Cusin?
San Pablo del lago, calle Chiriboga s/n, Otavalo.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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