Places to stayPuerto del Carmen
Grupotel Cinco Plazas
Apartment, 4-starCalle Anzuelo,56, Puerto del Carmen, SpainShow on map
8.2 · Very good5,101 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Calle Anzuelo,56.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Prime Location near Beach
Situated just 400 metres from Puerto del Carmen Beach, Grupotel Cinco Plazas offers comfortable air-conditioned rooms with balconies, perfect for a relaxing stay by the sea.
Family-Friendly with Great Amenities
With a 24-hour front desk, children's playground, and accommodations for disabled guests, this hotel caters to families of all sizes. Enjoy free WiFi, a terrace, and a restaurant on-site for convenience.
What this place offers
- WiFi available
- Free WiFi
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Terrace
- Family rooms
- Garden
- Safety deposit box
Rooms
8.2
Very good
Rated 8.2 out of 10 by 5,101 guests who stayed here.
- Cleanliness7.5
- Service8.8
- Location9.0
- Rooms7.0
- Amenities8.0
- Value9.0
- Food & drink8.0
Guests mention
Friendly staffGood locationValue for money
AshleyUnited KingdomGood location and plenty of sun lounges around the different pools
Good location for where I wanted to be, stayed before in a 1 bed apartment which was ideally located the studio I had this time was quite a was from the entrance
Studio was out of the was on the main road, also got a bit…
GillianIEHols 26
Great place , lovely pools
Beds comfy
Tiles missing around pool
Asked for pillows as they were a bit flat
JAROSpainNada
La claridad de la habitación y las camas, lo peor de lo peor.
AlbertoSpainDecepcionante. Muy mala relación calidad-precio
La ubicación muy cerca del paseo marítimo es excelente para dar paseos por la noche e ir a cenar al mismo.
La calidad del personal de limpieza y piscina es excepcional y ayudaron a que la estancia no fuera un…
ChristopherUnited KingdomGood value for money, and with a few tweaks, this hotel could be my go-to for when I’m in Lanzarote
Superb location. Really nice pool area, felt secure and the apartment was really spacious. Kettle, hairdryer, coffee machine available.
Double bed was actually 2 x single beds with 2 x single bedding. Not ideal for a…
MargaritaSpainLos apartamentos son amplios y cómodos.
Tienen todo lo necesario.
El personal es muy agradable.
Las instalaciones necesitan un poco más de mantenimiento.
El wifi en el apartamento no me funcionó, sin embargo en los…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Calle Anzuelo,56, Puerto del Carmen, Spain
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Grupotel Cinco Plazas
What time is check-in and check-out at Grupotel Cinco Plazas?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Grupotel Cinco Plazas allow pets?
No — the property states that pets are not allowed.
Does Grupotel Cinco Plazas have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Grupotel Cinco Plazas?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Grupotel Cinco Plazas have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Grupotel Cinco Plazas have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Grupotel Cinco Plazas?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Grupotel Cinco Plazas?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Grupotel Cinco Plazas?
Calle Anzuelo,56, Puerto del Carmen.
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