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Puerto del Carmen

Places to stay/Puerto del Carmen

Casas Heddy, Well-being Resort

Hotel, 3-starCalle Traspies 1, Puerto del Carmen, SpainShow on map

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Fabulous

Guests rate it highest for service, food and location.

8.6194Reviews
  • Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
  • Fabulous locationGuests rate the location 8.7 out of 10, at Calle Traspies 1.
  • Free parkingThe property states parking on site is free for guests.

Luxurious Accommodations

Situated in the serene outskirts of Puerto del Carmen, Casas Heddy, Well-being Resort offers a tranquil escape with both outdoor and indoor pools. Each room is equipped with modern amenities including a TV and electric kettle, ensuring a comfortable stay for every guest.

LIFE CENTRE for Health and Wellness

Our resort features a state-of-the-art LIFE CENTRE dedicated to enhancing your well-being. With a team of specialized professionals, including physiotherapists and personal trainers, guests can enjoy top-notch facilities such as a fitness studio, therapy pool, and free gym access.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • Swimming pool
  • 24-hour front desk

Rooms

8.6

Fabulous

Rated 8.6 out of 10 by 194 guests who stayed here.

  • Cleanliness8.2
  • Service8.9
  • Location8.7
  • Rooms8.5
  • Amenities8.4
  • Value8.6
  • Food & drink8.8

Guests mention

Friendly and welcoming staffGood food quality
  • JuanSpain

    ·September 2026·Family

    6 días de relajación en familia

    Buenas instalaciones, personal amable, buffet en desayuno y cena

  • AsierSpain

    ·September 2026·Solo traveller

    La zona de piscina y gimnasio estaba muy bien, habitaciones amplias y tranquilas.

    La cena no tenia mucha variedad y la calidad de la comida no era la mejor.

  • SabrinaIE

    ·August 2026·Solo traveller

    Excellent

    I liked pretty much everything, the style and decor is minimalist and very nice. Perfect hotel for solo travelers, mostly adults, the staff is very professional and discreet. It's a wellness centre hence there are a few…

  • SalumIE

    ·August 2026·Solo traveller

    The hotel is very comfortable, very calm and peaceful, the staff are very friendly, and the food is great.

  • JacopoItaly

    ·August 2026·Solo traveller

    Impensabile in un hotel non fare le pulizie giornalmente, ma ogni 2 giorni Avendo soggiornato 6 gior

    Staff cordiale e disponibile

    Impensabile in un hotel non fare le pulizie giornalmente, ma ogni 2 giorni

    Avendo soggiornato 6 giorni, hanno fatto le pulizie 3 volte ed hanno cambiato lenzuola e asciugamani solo 1…

  • RAFAELSpain

    ·August 2026·Solo traveller

    La adaptabilidad a personas PMR

    .

    La tranquilidad

    Tener que cenar "pronto"

    Que no hubiese un termómetro por si alguien lo necesita

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Calle Traspies 1, Puerto del Carmen, Spain

Guests rate the location 8.7 out of 10 — fabulous.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 11:00 AM

Children welcome

Show more

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

  • How many rooms they will hold at once, for how long, and on what terms.
  • That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
  • That the desk is staffed when you land, and that the room is held past cut-off.
  • Whether there is room for a pickup, a trailer or a van, not just a car.
  • Whether the rate moves for your dates, and what it includes.
  • What the property actually charges at the desk on top of the rate.

Questions about Casas Heddy, Well-being Resort

What time is check-in and check-out at Casas Heddy, Well-being Resort?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Casas Heddy, Well-being Resort allow pets?

No — the property states that pets are not allowed.

Is there parking at Casas Heddy, Well-being Resort?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Casas Heddy, Well-being Resort have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Casas Heddy, Well-being Resort have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Casas Heddy, Well-being Resort?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Casas Heddy, Well-being Resort have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Casas Heddy, Well-being Resort?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Casas Heddy, Well-being Resort?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Casas Heddy, Well-being Resort?

Calle Traspies 1, Puerto del Carmen.

Other places we book in Puerto del Carmen

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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