GRIDS PREMIUM HOTEL OTARU
Hotel, 4-star1 Chome-3-13 Inaho, Otaru, JapanShow on map
Fabulous
Guests rate it highest for location, service and cleanliness.
8.7922Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at 1 Chome-3-13 Inaho.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation GRIDS PREMIUM HOTEL OTARU offers 4-star rooms with modern amenities, including free WiFi and air-conditioning. Guests can enjoy city views from select rooms and relax with free toiletries provided.
Wellness Area with Sauna Unwind in the hotel's wellness area, complete with a sauna for a rejuvenating experience after a day of sightseeing.
Convenient Location Situated near Otaru's popular attractions like Otaru Canal Park and Otaru Museum, GRIDS PREMIUM HOTEL OTARU is the perfect choice for travelers seeking comfort and convenience.
Book your stay at GRIDS PREMIUM HOTEL OTARU for a luxurious and relaxing experience in Otaru.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Family rooms
- Lift / Elevator
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 922 guests who stayed here.
- Cleanliness8.7
- Service9.1
- Location9.2
- Rooms8.6
- Amenities8.7
- Value8.1
- Food & drink8.7
Guests mention
Stunning luxury roomComfortable bedLovely staffGood breakfastGreat locationOnsen facilities
susumuJapan朝食がとても良かった
冷房が温度を上げても知らない間に20℃に変わって寒かった
PatrickUnited StatesThere's no or very minimal service
The location is ok. The property is new and clean
The hotel provides very minimal or no service. I asked for a luggage rack. The reply was no. I asked for a bottle of water, again reply no. There are only two elevators…
JustinCanadaFantastic stay in heart of Otaru
Perfectly located and walkable to every location within Otaru.
Fantastic upscale hotel. Rooms are not big but the facility is new and the amenities are first rate.
Nothing
ShizukoJapan快適でした
綺麗でした
特にありません
FugaJapan満足
11階の露天風呂
電気ケトル内部の底が白かったこと
吉田Japan朝食のクオリティ高く美味
朝食が美味しかった。
特に ミニトマト🍅とザンギ 絶品でした😊
お風呂に行く時の籠が有れば 嬉しい😄
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
1 Chome-3-13 Inaho, Otaru, Japan
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Housekeeping service is offered every 3 days.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. An accommodation tax per person, per night is not included in the price and must be paid at the property. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about GRIDS PREMIUM HOTEL OTARU
What time is check-in and check-out at GRIDS PREMIUM HOTEL OTARU?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does GRIDS PREMIUM HOTEL OTARU allow pets?
No — the property states that pets are not allowed.
Is there parking at GRIDS PREMIUM HOTEL OTARU?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does GRIDS PREMIUM HOTEL OTARU have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does GRIDS PREMIUM HOTEL OTARU have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at GRIDS PREMIUM HOTEL OTARU?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book GRIDS PREMIUM HOTEL OTARU?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is GRIDS PREMIUM HOTEL OTARU?
1 Chome-3-13 Inaho, Otaru.
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