8.2 · Very good1,003 reviews
- Check-in from 2:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at Chikko 11-3.
- Parking on siteAvailable at a charge the property sets.
Mountain Views and Luxury Accommodation Experience the breathtaking beauty of Ishikari Bay and the surrounding mountains from Grand Park Otaru. The luxury hotel offers spacious guest rooms with modern furnishings, ensuring a comfortable and relaxing stay.
Convenient Location for Shopping and Sightseeing Located adjacent to Wing Bay Otaru, one of Hokkaido's largest shopping malls, Grand Park Otaru is the perfect base for indulging in retail therapy and exploring local attractions. With easy access to Otaru-Chikkō Station, guests can enjoy seasonal activities like skiing and cruising.
Culinary Delights and Amenities Indulge in the best of Otaru's cuisine at the hotel's specialty restaurants and bar. Additionally, guests can take advantage of laundry services, dry cleaning facilities, and on-site gift shops for souvenirs.
Book your stay at Grand Park Otaru now and immerse yourself in luxury and convenience amidst the natural beauty of Otaru.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
Rooms
8.2
Very good
Rated 8.2 out of 10 by 1,003 guests who stayed here.
- Cleanliness8.2
- Service8.5
- Location8.4
- Rooms8.0
- Amenities7.8
- Value8.0
- Food & drink8.5
Guests mention
Great locationClean and spacious roomsDelicious breakfastHelpful staff
YanfangUnited StatesGood value, good size of the room. But the deco and carpet and furniture are old.
VIEW, SIZE OF THE ROOM
STALE SMELL FROM OLD CARPET. THEY can deep clean the carpet and improve the experience.
toruJapanよかった
朝食が美味しかったです😊
特に無し
LANHKLocation is good, car park is convenient.
Ash splashUnited KingdomAn ok hotel for the price
Large room
Quiet aircon
Sea view is worth it
Lots of stains
If you miss the cleaning in the morning because you like to sleep in, they will not come back.
Everying about this hotel is just ok, not great but not terrible.
タカシJapan立地が良かった
立地が良かった
部屋を隣にしてもらえる対応をしてくれた、
シャンプー、リンスが良かった
連泊中コーヒーの補充とゴミ回収がされなかった、
駐車場の出口が狭い、
お風呂が混栓なのが不便
KateNew ZealandThe view of the Otaru marina from our room was stunning. The breakfast was delicious and generous. The room was a good size. The staff were very nice and helpful.
It was a little further than we expected from the middle…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Chikko 11-3, Otaru, Japan
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 10:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Full payment is required at check-in. Rates differ according to the number of guests. Please indicate the correct number of guests staying at the time of booking. Please note that the hotel will undergo the replacement works of the main entrance automatic door on the first floor on the following dates: 28 February 2024 - 27 April 2024. During this period, guests may experience some noise. For further information, please contact the hotel directly. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Grand Park Otaru
What time is check-in and check-out at Grand Park Otaru?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Grand Park Otaru allow pets?
No — the property states that pets are not allowed.
Is there parking at Grand Park Otaru?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Grand Park Otaru have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Grand Park Otaru?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Grand Park Otaru have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Grand Park Otaru?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Grand Park Otaru?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Grand Park Otaru?
Chikko 11-3, Otaru.
Other places we book in Otaru
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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