Gatlinburg River Inn
Hotel, 2-star324 Hemlock Street, Gatlinburg, TN, United StatesShow on map
8.0 · Very good2,863 reviews
- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.5 out of 10, at 324 Hemlock Street.
- Free parkingThe property states parking on site is free for guests.
Convenient Location near Dollywood Theme Park
Located just a short 10-minute drive from the popular Dollywood theme park, Gatlinburg River Inn offers a convenient and comfortable stay for guests looking to explore the attractions of Gatlinburg, Tennessee.
Relaxing Amenities for a Memorable Stay
Guests can unwind and enjoy the outdoor seasonal pool, spacious rooms with free WiFi and balconies, as well as amenities like a microwave, refrigerator, and coffee-making facilities. The cable TV in all rooms ensures entertainment during downtime.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Heating
- Pets allowed
Rooms
8.0
Very good
Rated 8.0 out of 10 by 2,863 guests who stayed here.
- Cleanliness7.5
- Service8.4
- Location9.5
- Rooms7.9
- Amenities8.0
- Value6.9
- Food & drink7.5
Guests mention
Quiet and relaxing environmentNice balcony viewHelpful staff
tonyUnited StatesIt was in a quiet location but a slight distance from the strip of stores
Location off the strip
That there was no way of turning the shower water on without avoiding the cold water before warm up
JulieUnited KingdomGreat stay for 3 new nights
Lovely hotel on the riverside, nice balcony overlooking the river. Our room was clean and comfortable, breakfast was plentiful, the usual sausage , eggs , waffles etc. Our plug wouldn’t drain on the sink but maintenance…
TinaUnited StatesLocation and price
Refrigerated leaked but maintenance fixed it while we were out to dinner.
MaxineUnited StatesIt was so peaceful and loved hearing the river from our balcony
Nothing
Fred OwensUnited StatesGood place to stay
The view of the river is great. The location is within walking distance of the main strip. Good parking. It's pretty clean and well kept, but you can tell it's an older place. Fireplace and balcony are nice.
I…
JudyUnited StatesOverall it was a good stay.
The breakfast was good. The fire pit area was great. The staff were very friendly.
You could not turn the air down below 67 & I would get warm @ night.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
324 Hemlock Street, Gatlinburg, TN, United States
Guests rate the location 9.5 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Guests residing within a 20 mile radius of the property are not permitted at this motel. When traveling with pets, please note that an extra charge of USD 60 per pet applies. The maximum number of pets allowed is 2 with the maximum weight of 27.2 Kg.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Gatlinburg River Inn
What time is check-in and check-out at Gatlinburg River Inn?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Gatlinburg River Inn allow pets?
No — the property states that pets are not allowed.
Is there parking at Gatlinburg River Inn?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Gatlinburg River Inn have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Gatlinburg River Inn have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Gatlinburg River Inn have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Gatlinburg River Inn?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Gatlinburg River Inn?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Gatlinburg River Inn?
324 Hemlock Street, Gatlinburg, TN.
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