Places to stayNewcastle upon Tyne
Four Points Flex by Sheraton Newcastle
Hotel, 3-star15 Westgate Road, Newcastle upon Tyne, United KingdomShow on map
Very good
Guests rate it highest for location, service and value.
8.48,052Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 15 Westgate Road.
Prime Location Situated in the heart of the city, Sleeperz Newcastle offers easy access to iconic landmarks and the city center railway station. Explore the historic castle and picturesque river Tyne just steps away.
Comfortable Accommodation Expertly designed rooms cater to both leisure and business travelers. From Twin and Double rooms to Large family options, there is a perfect choice for every guest. Unwind in the evening at the lounge and restaurant, complete with plush sofas and complimentary Wi-Fi.
Exclusive Benefits Join Sleeperz Select for a 15% discount on stays and other perks to elevate your experience with us. Book now to enjoy a memorable stay at Sleeperz Newcastle.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
Rooms
8.4
Very good
Rated 8.4 out of 10 by 8,052 guests who stayed here.
- Cleanliness8.3
- Service9.3
- Location9.3
- Rooms8.3
- Amenities7.8
- Value8.7
- Food & drink6.8
Guests mention
Great locationFriendly staffClean roomsGood value for money
MooreUnited KingdomExcellent location, rooms good size and very clean
Rooms a little warm
CarlottaItalyComfortable and strongly suggested
It is very central and close to everything. The staff were kind and friendly. The rooms were comfortable and well equipped. Noise level was very low.
Probably the shower, but not a big deal at all
NormanAustraliaEverything
Nothing
CarolynUnited KingdomPosition,
New rooms
RiversUnited KingdomPerfect location, low cost, but comparatively high quality of service and accommodation.
It was a low cost option, competitive against Premier, but just as good, frankly a bit better. Location was excellent, staff were really lovely (big difference against Premier!), room was simple but nice. Wil be a…
MarlaCanadaGreat value for a short stay
Excellent location - very close to the train station. Check-in process was easy and smooth. Great value for the price we paid. We used the luggage storage after checking out and it was quick and painless.
It's downtown…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
15 Westgate Road, Newcastle upon Tyne, United Kingdom
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Group bookings of 5 or more rooms booked at one time will require a separate group booking policy which will be sent directly from Sleeperz Hotel Newcastle. Please note that the card used for payment will be required at check-in. Failure to do so will require a new payment on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Four Points Flex by Sheraton Newcastle
What time is check-in and check-out at Four Points Flex by Sheraton Newcastle?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Four Points Flex by Sheraton Newcastle allow pets?
No — the property states that pets are not allowed.
Does Four Points Flex by Sheraton Newcastle have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Four Points Flex by Sheraton Newcastle?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Four Points Flex by Sheraton Newcastle have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Four Points Flex by Sheraton Newcastle?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Four Points Flex by Sheraton Newcastle?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Four Points Flex by Sheraton Newcastle?
15 Westgate Road, Newcastle upon Tyne.
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