Five Star Westlake

Aparthotel, 4-star162 Ð. Hoàng Hoa Thám Tay Ho, Hanoi, Viet NamShow on map

You won’t be charged yet

9.4 · Superb7 reviews

Check-in from 2:00 PMCheck-out by 12:00 PM.
Exceptional locationGuests rate the location 9.8 out of 10, at 162 Ð. Hoàng Hoa Thám Tay Ho.
Breakfast availableIncluded on some rates — the board is shown on each room.

Indulge in Relaxation Unwind in the indoor pool and sauna at Five Star Westlake. Stay connected with complimentary WiFi and let the tour/ticket assistance staff enhance your travel experience.

Start Your Day Right Enjoy a delicious buffet breakfast daily, setting a perfect tone for your adventures in Hanoi.

Convenient Amenities With air-conditioned rooms featuring kitchen amenities, Smart TVs, and daily housekeeping, our aparthotel ensures a comfortable stay. The free self-parking and airport shuttle add extra convenience to your visit.

To book your luxurious stay in Hanoi (Tay Ho) at Five Star Westlake, inquire now!

What this place offers

Elevator
Free breakfast
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Free bicycles on site
Playground on site
Free self parking
Airport transportation - pickup (surcharge)
Free buffet breakfast

Rooms

9.4

Superb

Rated 9.4 out of 10 by 7 guests who stayed here.

Cleanliness9.2
Service9.7
Location9.8
Rooms9.2
Amenities9.2
Value9.2
Food & drink9.2

Guests mention

Friendly staffHelpful service

Anthony
September 2025
The staff was very friendly and very helpful
Carlos
May 2025
The convenience of having a kitchen and a laundry machine in the apartment was great. Hotel also really good - although not best location
Amanda
October 2024
Great hotel for the value. Super clean with amazing amenities for longer stays
YOSHINORI
October 2024
Good
Richard A
May 2024
Best Apartment Hotel in Hanoi, Vietnam
It was amazing, large and very clean room. Staff was also very nice and helpful to our needs. I will definitely return and tell my friends and family to make this place their first choice
Yong han
May 2024
이용후기입니다
갑자기 일정이 바뀌어 급하게 얻은 잠자리… 지친 몸을 쉬기에 너무 좋았습니다 저녁에 도착해서 호텔 밖은 할렘가 같았고 매트리스 토퍼가 조금 불편했지만 조식이 이 모든걸 묻어버렸습니다 베트남에 5일 있다보니 음식이 질려갈 쯤이였지만 그렇지 않다해도 아주 맛있고 정갈했으며 집밥 처럼 편했습니다 다음에 하노이에서 숙박을 한다면 바로 이 곳입니다

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

162 Ð. Hoàng Hoa Thám Tay Ho, Hanoi, Viet Nam

Guests rate the location 9.8 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 11:00 PM

Check-out by 12:00 PM

Children welcome

No pets

No smoking anywhere on the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

Pets. Pets not allowed

Pets. No pets

Smoking. No smoking

Guest type. Essential workers only - NO

Children and extra bed policy. Children welcome

General. Professional property host/manager

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Five Star Westlake

What time is check-in and check-out at Five Star Westlake?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Five Star Westlake allow pets?

No — the property states that pets are not allowed.

Is there parking at Five Star Westlake?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at Five Star Westlake?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Five Star Westlake have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Five Star Westlake have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Five Star Westlake?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Five Star Westlake?

162 Ð. Hoàng Hoa Thám Tay Ho, Hanoi.

Other places we book in Hanoi

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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