EQ Kuala Lumpur
Hotel, 5-starEquatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur, MalaysiaShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.82,877Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Equatorial Plaza, Jalan Sultan Ismail.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodations and Stunning City Views EQ Kuala Lumpur offers 5-star rooms with modern amenities, providing guests with a comfortable stay and breathtaking city vistas.
Relaxation and Fitness Options Guests can unwind in the year-round outdoor pool, sauna, and garden, or stay active in the fitness centre.
Culinary Delights and Cultural Experiences Enjoy a diverse culinary journey with Japanese, Malaysian, and Asian cuisine at the on-site restaurant, offering vegetarian and halal options for all guests.
Book now for an unforgettable stay at EQ Kuala Lumpur and experience luxury in the heart of Kuala Lumpur!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.8
Exceptional
Rated 9.8 out of 10 by 2,877 guests who stayed here.
- Cleanliness9.5
- Service10.0
- Location10.0
- Rooms10.0
- Amenities10.0
- Value10.0
- Food & drink9.0
Guests mention
Helpful staffGood locationComfortable roomsNice amenitiesBeautiful view
ChristinaGermanyMust go wenn man in KL übernachtet
Die Lage, das absolut freundliche Personal, die Ausstattung, das Frühstück, das Fitnessstudio- alles
Es hätten etwas mehr Liegen am Pool zur Verfügung stehen können.
KMG4YL3Exemplary!
Excellent stay at EQ. From check-in to check-out, I experienced flawless service. I had a lounge access room, which no doubt added to the quality of my stay. A special mention goes out to MJ and Krishen, but all the…
notthisgoodathomeExcellent Hotel
This was my 2nd stay at the EQ.
The rooms are modern and functional. I think I had the same room both times and it had a view of the Petronas Towers which are spectacular at night.
This time I had Equator Club access…
hementUnited KingdomExcellent staff and facilities, really good hotel and good value as 5 star hotels go.
Well located, in close proximity to all the major attractions
Nothing
280surayamAnother Wonderful Stay at EQ
Overall, I had a very pleasant stay at EQ. From the Reservation Team to the Front Office and F&B teams, everyone provided excellent service and hospitality.
A special thank you to David, the Reservation Manager, who…
SAMIRFrancePeut mieux faire
Odeur wc
Plusieurs plaintes mais sans suite
Petit déjeuner pas digne d un 5 étoiles
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur, Malaysia
Guests rate the location 10.0 out of 10 — exceptional.
Top attractions
- Bukit Bintang (shopping & entertainment district)500 m
- Menara Kuala Lumpur (KL Tower)1.1 km
- Petronas Twin Towers (KLCC)1.8 km
- Merdeka Square (Dataran Merdeka)2.3 km
- Islamic Arts Museum Malaysia3.1 km
Shopping
- Pavilion Kuala Lumpur (shopping mall)600 m
- Central Market / Petaling Street (Chinatown)2.5 km
Nearby
- KL Sentral (major train hub)3.5 km
- Batu Caves13.0 km
Airports
- Kuala Lumpur International Airport (KUL)45.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about EQ Kuala Lumpur
What time is check-in and check-out at EQ Kuala Lumpur?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does EQ Kuala Lumpur allow pets?
No — the property states that pets are not allowed.
Is there parking at EQ Kuala Lumpur?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does EQ Kuala Lumpur have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at EQ Kuala Lumpur?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does EQ Kuala Lumpur have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at EQ Kuala Lumpur?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does EQ Kuala Lumpur have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at EQ Kuala Lumpur?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book EQ Kuala Lumpur?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is EQ Kuala Lumpur?
Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur.
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