citizenM Kuala Lumpur
Hotel, 4-star128 Jalan Pudu, Kuala Lumpur, MalaysiaShow on map
Top rated
Guests rate it highest for service, value and location.
9.43,579Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at 128 Jalan Pudu.
- Free parkingThe property states parking on site is free for guests.
Modern Amenities and Technology
The rooms at citizenM Kuala Lumpur Bukit Bintang are equipped with high-tech features like an iPad and the citizenM app for personalized control over room settings and entertainment options.
Convenient Location
Located just 1 km from Berjaya Times Square and within proximity to Kuala Lumpur Convention Center, the hotel offers easy access to popular attractions and business venues in the city.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Business center
- Heating
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 3,579 guests who stayed here.
- Cleanliness8.6
- Service10.0
- Location9.5
- Rooms9.1
- Amenities9.0
- Value9.6
- Food & drink9.5
Guests mention
Great locationModern design
TimothyAustraliaGood for one, a little compact for two people with lots of luggage
Good simple breakfast, Clean and modern
Room was well-designed and modern but just a little too compact for our liking
MarieFranceLe personnel est au petits soins pour ses clients !
On a été tellement bien accueillis !
La chambre était superbe avec une tres belles vue et le lit carré permet de dormir dans tous les sens (c'est du génie!)
La chambre…
HuaUnited StatesWill come back.
New and clean
Traffic to the place
DerrickSGWorth a stay if you value smart design, but bring earplugs and ask for extra bedding early
We stayed here recently and came away with mixed feelings — genuinely impressed by the design, less so by a few of the basics.
The bed was seriously comfortable, and the room design is smart. Every inch is used well:…
AlineBrazilTudo, o hotel é impecável!
Só um detalhe a melhorar, após o banho a água do box acumula e molha a região do sanitário após o banho.
AnoukNLFijn en schoon verblijf in KL
Ookal was de kamer aan de wat kleine kant, het bevatte alles wat we nodig hadden! De kamer is schoon, het bed lag heerlijk, en de locatie is dicht bij veel van de highlights van KL.
Het enige minpuntje was dat je door de…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
128 Jalan Pudu, Kuala Lumpur, Malaysia
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about citizenM Kuala Lumpur
What time is check-in and check-out at citizenM Kuala Lumpur?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does citizenM Kuala Lumpur allow pets?
No — the property states that pets are not allowed.
Is there parking at citizenM Kuala Lumpur?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does citizenM Kuala Lumpur have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at citizenM Kuala Lumpur?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does citizenM Kuala Lumpur have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at citizenM Kuala Lumpur?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book citizenM Kuala Lumpur?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is citizenM Kuala Lumpur?
128 Jalan Pudu, Kuala Lumpur.
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