Fabulous
Guests rate it highest for location, service and cleanliness.
8.710,747Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Gran Via 53.
Luxurious Accommodation Experience elegance and style in our rooms at Emperador. Enjoy free WiFi, flat-screen TV, and marble-floored bathrooms for your comfort and convenience.
Prime Location Perfectly situated in the heart of Madrid, our hotel is a stone's throw away from Gran Vía, the Royal Palace, and Puerta del Sol. With nearby metro stations, exploring the vibrant city is a breeze.
Spectacular Rooftop Experience Unwind at our seasonal rooftop swimming pool and terrace, offering breathtaking city views. Sip on cocktails while taking in the sights of the Royal Palace, Almudena Cathedral, and Gran Vía Avenue.
Book your stay at Emperador now for a truly unforgettable experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Room service
- Business center
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 10,747 guests who stayed here.
- Cleanliness8.8
- Service9.3
- Location9.3
- Rooms8.2
- Amenities8.8
- Value8.7
- Food & drink7.8
Guests mention
CleanlinessLocationService
PetraCHSehr zentral zu
Restaurants und shopping
Restaurant/Bar im Hotel übertriebene Preise
Dachpool in die Jahre gekommen
barbaraItalyNe vale assolutamente la pena.
La disponibilità alla reception, sono super organizzati. La posizione stupenda, la piscina il bar sulla terrazza.
Camere un po’ datate ed oggettivamente un po’ caro ma ne vale la pena. Colazione davvero troppo cara.
ChrisUnited KingdomNot very welcoming on check in or check out.
Location
Staff not very friendly
HelenNew ZealandWe had a great stay
We didn’t like the drinks or the dinner and drinks it was not tasty and very too expensive Breakfast was the same
ZoricaSerbiaLovely poace with excellent location a rooftop
Location and rooftop pool
Rooms had windows facing walls
AndreyUnited StatesAmazing location, clean and friendly staff hotel
Location, rooftop pool
room loock at the inside, small and on low floor
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Gran Via 53, Madrid, Spain
Guests rate the location 9.3 out of 10 — superb.
Top attractions
- Gran Vía (shopping & entertainment avenue)50 m
- Puerta del Sol600 m
- Plaza de España700 m
- Plaza Mayor900 m
- Royal Palace of Madrid (Palacio Real)1.2 km
- Museo Nacional Centro de Arte Reina Sofía1.7 km
Nearby
- Callao (Metro station / Plaza del Callao)100 m
Nature
- Parque del Retiro (Buen Retiro Park)2.3 km
Airports
- Adolfo Suárez Madrid–Barajas Airport (MAD)13.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Emperador
What time is check-in and check-out at Emperador?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Emperador allow pets?
No — the property states that pets are not allowed.
Does Emperador have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Emperador have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Emperador?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Emperador have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Emperador?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Emperador?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Emperador?
Gran Via 53, Madrid.
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