Very good
Guests rate it highest for service, location and rooms.
8.5198Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at 3, Polezhan St.
- Free parkingThe property states parking on site is free for guests.
Spectacular Mountain Views
Luxurious Spa and Dining Options
Convenient Access to Skiing and Outdoor Activities
To experience the breathtaking mountain views of Pirin, Rila, and Rhodopi, book your stay at Elegant Lux. Indulge in the spa's mineral pool, saunas, and beauty treatments, then dine at the on-site restaurants or enjoy a BBQ in the summer garden. With a fitness center, children's playroom, and close proximity to the Gondola ski lift, this hotel offers relaxation and adventure for all. Whether you're here for skiing in the winter or hiking in the summer, Elegant Lux provides the perfect base for your Bansko getaway.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.5
Very good
Rated 8.5 out of 10 by 198 guests who stayed here.
- Cleanliness8.0
- Service9.0
- Location9.0
- Rooms8.5
- Amenities8.5
- Value8.5
- Food & drink8.0
Guests mention
Friendly staffGood breakfast
זליגIsraelביזבוז ליהות בקייץ
כלום
In the summer the pool and spa are not working, we didn't see it written, which is really disappointing because we closed the hotel just for the blessing.
בקיץ הבריכה והספא לא עובדים לא ראינו את זה כתוב ממש מאכזב…
OctavianRomaniaAmplasarea aproape de centrul stațiunii.
Camera a fost mult sub nivelul descrierilor de pe site. Saltele uzate si extrem de incomode. Mobilier foarte vechi, canapeaua era ruptă, la geam nu sunt site pentru insecte.…
IvankaBulgariaХубав хотел
Хареса ми ,че е чист , персоналът много любезен, на тихо място ,но много близо има голям супермаркет ,а центъра е на пешеходно разстояние.
Не ми хареса , че Спа центъра не работеше ( но грешката е моя, упоменато е,но не…
GilaIsraelקבלת הפנים היתה מאירת פנים.מיכאלה ומריה אדיבות וסבלניות. ומתיחסות בצורה נפלאה.
הם עזרו לנו בכול מה שהיינו צריכים.
הנוף שנשקף מהחלון מרהיב ומרגיע.
הכול היה בסדר גמור
SOFIAGreecealthough the hotel is decorated with real wood and marble and leatherfurniture and is really elegant, the don't have any service at all. They didn't clean the room (4 star hotel) they didn't change towels, we had to ask…
AshleyUnited KingdomGreat location and very helpful staff
Location is great
Decor is on old fashioned side
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
3, Polezhan St, Bansko, Bulgaria
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Elegant Lux Hotel
What time is check-in and check-out at Elegant Lux Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Elegant Lux Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Elegant Lux Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Elegant Lux Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Elegant Lux Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Elegant Lux Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Elegant Lux Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Elegant Lux Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Elegant Lux Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Elegant Lux Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Elegant Lux Hotel?
3, Polezhan St, Bansko.
Other places we book in Bansko
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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