HotelAvenida 3 entre calles 2 y 4 Colonia Magisterial, Bacalar, MexicoShow on map
Guests rate it highest for service, food and amenities.
8.5110ReviewsLuxurious Accommodation El Roble Hotel in Bacalar offers elegantly designed rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a charming terrace for a relaxing outdoor experience.
Convenient Facilities Guests can enjoy complimentary WiFi and private parking during their stay. The hotel also provides safety deposit boxes for added security, ensuring a worry-free visit. The 24-hour front desk staff are fluent in English and Spanish, offering assistance whenever needed.
Accessible Location Situated just 33 km from Chetumal International Airport, El Roble Hotel is easily reachable for travelers. Don't miss the chance to experience comfort and convenience at our hotel in Bacalar.
8.5
Rated 8.5 out of 10 by 110 guests who stayed here.
El Roble Hotel is a cozy, decent, and clean place, and it looks just like the photos on Booking.com. The room was a bit small for us, but having a mini fridge and a coffee maker was very helpful.
The location is a…
Atención amable, muy económico comparado con otros de los alrededores, las instalaciones se ven como en las fotos. Vale lo que pagas, por lo que no te sientes estafado.
Salía poca agua de la regadera y un día no tuvimos…
La ubicación y la amabilidad de los trabajadores
Que la cocina la tienen en el tercer piso y subir escaleras es pesado y al cuarto le falta una mesita
La atención del personal es excelente .
Que tienen cafetera en la habitación
Falta de supervisión de limpieza en la habitación
Kühlschrank und Kaffee auf dem Zimmer
Zimmer war sehr klein
Muy bien las instalaciones, y el personal muy atento siempre pendientes de los huéspedes
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Avenida 3 entre calles 2 y 4 Colonia Magisterial, Bacalar, Mexico
Guests rate the location 7.9 out of 10 — good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM until 03:00 PM
Check-out by 12:30 PM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Parking. Free private parking is possible on site (reservation is not needed).
Children and extra bed policy. Children of any age are allowed. Children up to and including 5 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Internet. WiFi is available in all areas and is free of charge.
Pets. Pets are not allowed.
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
To guarantee your reservation, hotel staff will contact you for confirmation. It is important to clearly indicate the telephone number for contact and indicate that the check-in time is 14:00 hrs. at 3:00 p.m., Quintana Roo timezone. In case you need to make the entry on a different schedule, it will be essential to contact the hotel through the Booking platform. In case of not communicating, the hotel reserves the right to cancel the room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Check-in is from 2:00 PM. Check-out is by 12:30 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — internet access is listed among the property's facilities.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Avenida 3 entre calles 2 y 4 Colonia Magisterial, Bacalar.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.