East Palace Hotel
Hotel, 4-starSagadat Nurmagambetov 78 Sagadat Nurmagambetov 78, AlmatyShow on map
Very good
Guests rate it highest for service, location and value.
8.43,702Reviews- Check-in from 1:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.7 out of 10, at Sagadat Nurmagambetov 78 Sagadat Nurmagambetov 78.
Luxurious Accommodation Experience comfort and style at East Palace Hotel with our air-conditioned rooms, each equipped with modern amenities including free WiFi, flat-screen TV, and a safety deposit box. Relax in the cozy ambiance and enjoy the convenience of room service during your stay.
Dining and Entertainment Savor exquisite meals at our on-site restaurant and unwind with a refreshing drink at the bar while taking in stunning city views. Whether it's a hearty breakfast or a late-night cocktail, our dining options are sure to satisfy your cravings.
Convenient Location Located just 1.6 km from Vosmoye Chudo Sveta Water Park, our 4-star hotel is also in close proximity to popular attractions like Gvardeytsev-Panfilovtsev Park and Ascension Cathedral. With a 24-hour front desk and easy access to Almaty International Airport, East Palace Hotel is the perfect choice for your stay in Almaty.
Book your stay at East Palace Hotel now and indulge in a luxurious experience in the heart of Almaty!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Laundry
Rooms
8.4
Very good
Rated 8.4 out of 10 by 3,702 guests who stayed here.
- Cleanliness8.2
- Service8.9
- Location8.7
- Rooms8.0
- Amenities7.7
- Value8.6
- Food & drink8.5
Guests mention
Clean roomsFriendly staffGood locationTasty breakfast
MuneerOMI would not consider this hotel again.
The Size of the rooms and the bed was comfortable
* The Front desk hardly knew English
* The cleaning service was not the best in terms of cleaning. They just focused on changing bed sheets and towels. However, they…
YuldashevaUZСпасибо за отзывчивость, заселили даже ночью . Также предоставили возможность чекаута позже стандартного времени. Местоположение удобное, номер большой и чистый.
Завтрак был скудноват 🫠
MohammedSaudi Arabiaلا أنصح فيه خصوصاً للخليجيين و4 نجوم كثيره في حقه
لاشيء
مكان الفندق
الصور التي في booking غير مطابقه للواقع
الاثاث قديم جداً وفرش الغرفه قديم ومتسخ
مستوى النظافه سيء
الافطار وخياراته محدوده ونفس الاصناف يوميا وبارد
الماء في الصنابير غير نظيف
التحكم في بروده وسخونه الماء…
MargitAustriaDas Personal war überaus freundlich und hilfsbereit. Zimmer und Bad blitzsauber und das Bett sehr gemütlich und groß und die beste Dusche in Kasachstan.. Wir hatten es bei der Ankunft und haben es dann noch einmal die…
AmalBHGreat experience for tourists
Good location and access to city and tourist places
Breakfast options can be better
mukhamedsabyrKZВсе было отлично!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Sagadat Nurmagambetov 78 Sagadat Nurmagambetov 78, Almaty
Guests rate the location 8.7 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 07:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about East Palace Hotel
What time is check-in and check-out at East Palace Hotel?
Check-in is from 1:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does East Palace Hotel allow pets?
No — the property states that pets are not allowed.
Does East Palace Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at East Palace Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book East Palace Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is East Palace Hotel?
Sagadat Nurmagambetov 78 Sagadat Nurmagambetov 78, Almaty.
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