DoubleTree by Hilton Ottawa Downtown
Hotel, 4-star33 Nicholas Street, Ottawa, CanadaShow on map
8.2 · Very good1,721 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 33 Nicholas Street.
- Parking on siteAvailable at a charge the property sets.
Modern Comfort in Downtown Ottawa
Convenient Location: Situated in downtown Ottawa, Novotel Ottawa is a mere 5-minute walk from the trendy Byward Market district, offering guests easy access to local attractions.
Dining Experience: Indulge in a culinary journey at the on-site Albion Rooms restaurant, known for its locally sourced ingredients and innovative menu. Sip on craft beers, wines, and cocktails at the well-stocked bar.
Relaxation and Fitness: Unwind in the indoor pool and hot tub or stay active at the 24-hour fitness centre. The hotel also provides complimentary work stations in the lobby for guests' convenience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.2
Very good
Rated 8.2 out of 10 by 1,721 guests who stayed here.
- Cleanliness7.8
- Service9.3
- Location9.3
- Rooms7.7
- Amenities7.8
- Value7.2
- Food & drink8.3
Guests mention
Great locationFriendly staffNice breakfast
FrancesCanadaOverall we enjoyed our stay.
Location was good for our purpose. Staff very nice. Room was clean.
Room was small. Would have like to have two coffee each in the morning. TV was not good. We had very limited things to watch and the guide didn't match…
William GrahamUnited KingdomGood location and parking
MICHELINACanadaAccommodating comfortable and staff was excellent
Location is perfect to see the city. The staff was very accommodating We had an issue - forgot meds at home and staff assisted us in finding a pharmacy
Lighting could not figure out how to put on the large light in the…
RebeccaUnited KingdomLovely little hotel, really well located
The stay here was lovely, it's a shame it was only for one night. The bed was big and comfortable, quiet and effective Aircon, everything was clean.
Nothing
CarlosSpainBuena opción si viajas a Ottawa
Ubicación, personal de recepción, la cookie de bienvenida riquísima! Las canas grandes.
Nada en particular
Marie-ClaudeCanadaJ'ai beaucoup apprécié mon séjour dans votre hôtel et je vais certainement y retourner, merci !!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
33 Nicholas Street, Ottawa, Canada
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Breakfast-inclusive rates include breakfast for adults and up to 2 children aged 0–5 years. Parking is owned by a third party company. The entrance is on Daly Avenue. Availability is first come, first served. Limited oversize vehicle (max 6'6") parking available. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about DoubleTree by Hilton Ottawa Downtown
What time is check-in and check-out at DoubleTree by Hilton Ottawa Downtown?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does DoubleTree by Hilton Ottawa Downtown allow pets?
No — the property states that pets are not allowed.
Is there parking at DoubleTree by Hilton Ottawa Downtown?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does DoubleTree by Hilton Ottawa Downtown have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at DoubleTree by Hilton Ottawa Downtown?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does DoubleTree by Hilton Ottawa Downtown have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at DoubleTree by Hilton Ottawa Downtown?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does DoubleTree by Hilton Ottawa Downtown have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at DoubleTree by Hilton Ottawa Downtown?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book DoubleTree by Hilton Ottawa Downtown?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is DoubleTree by Hilton Ottawa Downtown?
33 Nicholas Street, Ottawa.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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