DoubleTree by Hilton Madrid-Prado
Hotel, 4-starCalle San Agustin 3, Madrid, SpainShow on map
Top rated
Guests rate it highest for service, cleanliness and location.
9.3325Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Calle San Agustin 3.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Accommodation Experience comfort and style at DoubleTree by Hilton Madrid-Prado with air-conditioned rooms, modern amenities, and exceptional service. Some rooms even feature a charming patio for a unique stay.
Convenient Facilities Enjoy the convenience of a fitness centre, free WiFi, and a delicious on-site restaurant. Whether you need room service or assistance from the 24-hour front desk, our hotel has everything to make your stay seamless.
Prime Location Located near iconic attractions like El Retiro Park and Reina Sofia Museum, our hotel is the perfect starting point for exploring Madrid. With easy access to Atocha Train Station and the airport, your travel plans are stress-free.
Book your stay at DoubleTree by Hilton Madrid-Prado now for an unforgettable experience in the heart of the vibrant city.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
Rooms
9.3
Top rated
Rated 9.3 out of 10 by 325 guests who stayed here.
- Cleanliness9.3
- Service9.8
- Location9.3
- Rooms9.3
- Amenities9.3
- Value9.1
- Food & drink8.9
Guests mention
Friendly staffClean and modern roomsExcellent breakfastGreat location
peterAustriawunderschön
modern und sauber
es war alles perfekt
KristenUnited StatesGreat location! Beautiful property
Great location and close to parking
Cenk KadirTurkeyMutfaklarındaki arıza sebebiyle kahvaltı çok çok yetersizdi. Yumurta bile yoktu.
IsaacChileBuena ubicación . El personal excelente y muy profesional
Todo
Monica WanjikuAustriaFantastic
service personnel
Tiny bed, not on the softsise
MartinW428NEW YORK CITY, NEW YORKNot Worth The Price
Tiny room for a high price. Two feet between the foot of the bed and the wall, and I didn't book their smallest room. The view: an air shaft. No closet space. Also, a Lilliputian basement gym.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Calle San Agustin 3, Madrid, Spain
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about DoubleTree by Hilton Madrid-Prado
What time is check-in and check-out at DoubleTree by Hilton Madrid-Prado?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does DoubleTree by Hilton Madrid-Prado allow pets?
No — the property states that pets are not allowed.
Is breakfast included at DoubleTree by Hilton Madrid-Prado?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does DoubleTree by Hilton Madrid-Prado have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at DoubleTree by Hilton Madrid-Prado?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does DoubleTree by Hilton Madrid-Prado have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at DoubleTree by Hilton Madrid-Prado?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book DoubleTree by Hilton Madrid-Prado?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is DoubleTree by Hilton Madrid-Prado?
Calle San Agustin 3, Madrid.
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