Crystal Suites Chez Helena
Aparthotel, 4-starul. Szeroka 14, Kraków, PolandShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.5133Reviews- Check-in from 1:00 PMCheck-out by 11:00 AM.
- Exceptional locationGuests rate the location 10.0 out of 10, at ul. Szeroka 14.
Luxurious Historical Residence Located in the heart of Kraków's old Jewish district, Crystal Suites Chez Helena offers a luxurious stay in a fully refurbished historical residence, once the childhood home of Helena Rubinstein.
Modern Elegance Experience modern and elegant design interiors at Chez Helena, with rooms decorated in white with colorful elements. Enjoy amenities like a fully equipped kitchenette, CD/DVD player, and iPod docking station in each room.
Convenient Location Explore Kraków easily with Wawel Castle just a 13-minute walk away. The Main Market and the vibrant Plac Nowy are also nearby. Don't miss the chance to visit the Remuh Synagogue, less than 50 meters from the hotel.
Ready to experience luxury and convenience at Crystal Suites Chez Helena? Book your stay now for a memorable Kraków getaway.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Heating
- Family rooms
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Non-smoking throughout
Rooms
9.5
Exceptional
Rated 9.5 out of 10 by 133 guests who stayed here.
- Cleanliness8.7
- Service10.0
- Location10.0
- Rooms9.2
- Amenities9.7
- Value8.7
- Food & drink9.7
Guests mention
Great locationFriendly staffClean and comfortable accommodation
NathanSGThe place was clean and organised. They provide pretty much everything you'd need. Cockery, utensils, dishwashing, washing machine were all there as promised. The host, Anna, was quick to reply and clear with her…
JonathanUnited StatesMy family absolutely enjoyed our stay at Crystal Suites. We stayed in the Penthouse suite which was great for our group of 4. It had everything we needed including a washer. The air conditioning was great and the…
Maciej SasPolandGenialna lokalizacja i bardzo dobry standard za akceptowalną cenę.
Cóż, ulica Szeroka to strefa "zero" na Kazimierzu. Często tu zaglądam więc wiem jaka to frajda mieszkać w tym miejscu. W tym apartamencie akurat byliśmy po raz pierwszy :) Miejsce genialne. Pokój z patio to strzał w…
CharlotteNLHeerlijk, ontspannen en je voelt je er thuis.
Heel sfeervol appartement. Bij de aankleding zijn duidelijke verwijzingen naar Hélène Rubinstein, die hier ooit woonde. Geweldige ligging aan authentiek pleintje met 2 synagoges. Gezellige buurt met kleinschalige horeca.…
MészárosHungaryMindenkinek ajánlom!
Kedvesek voltak, segítőkészek. Figyelték mikor érkezik a repülőnk, a taxink és vártak bennünket. Köszönöm!
A hálószoba mögött van a gépészet, ami kicsit hangos, gondolom egy karbantartás után ismét zajmentes lesz.
רותיIsraelהמיקום של הדירה מעולה, מול ביכנ"ס הרמ"א,
אנה המנהלת היא שירותית בצורה יוצאת מן הכלל, מבינה את הצורך של שומרי שבת ודואגת לכבות את התאורה בחדר המדרגות ובמקרר, כל בקשה נענתה על ידה במהירות!
יש 2 מזגנים בדירה
חדר שינה סגור…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
ul. Szeroka 14, Kraków, Poland
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Crystal Suites Chez Helena
What time is check-in and check-out at Crystal Suites Chez Helena?
Check-in is from 1:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Crystal Suites Chez Helena allow pets?
No — the property states that pets are not allowed.
Does Crystal Suites Chez Helena have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Crystal Suites Chez Helena?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Crystal Suites Chez Helena?
ul. Szeroka 14, Kraków.
Other places we book in Kraków
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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