Congress Plaza Hotel
Hotel, 3-star520 South Michigan Avenue, Chicago, Illinois, 60605, Chicago, IL, United StatesShow on map
7.8 · Good895 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at 520 South Michigan Avenue, Chicago, Illinois, 60605.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Amenities Indulge in the fitness center, complimentary WiFi, and concierge services. Unwind at the 2 bars/lounges or dine at Tavern Tap.
Exceptional Facilities Enjoy gift shops, a hair salon, and wedding services. The hotel offers a coffee shop/cafe, room service, and 2 restaurants.
Convenient Location Situated in the heart of Chicago, steps away from Roosevelt University and Fine Arts Building. Ideal for exploring Grant Park and Millennium Park.
Book your stay at Congress Plaza Hotel for a lavish experience in downtown Chicago!
What this place offers
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Conference space
- Golfing nearby
- Bicycle rentals nearby
- Sailing nearby
- Breakfast available (surcharge)
Rooms
7.8
Good
Rated 7.8 out of 10 by 895 guests who stayed here.
- Cleanliness7.9
- Service8.4
- Location8.4
- Rooms7.9
- Amenities7.4
- Value7.9
- Food & drink6.9
Guests mention
Great locationClean and comfortable roomsFriendly staff
LuisRooms were dated. Location was great.
MiriamThe hotel has a beautiful historic charm and an excellent location right across from Grant Park — perfect for sightseeing and walking to nearby attractions like the Art Institute and Michigan Avenue. The staff were…
LorenThe in room hair dryer did not work. The front desk said that they would have one delivered to the room. An hour later we checked out without ever receiving one. My wife was not pleased that her hair was not dry. Also…
DerwynOverall good stay. Room was a little outdated and quant. Could use a little updating. Staff was great and location was wonderful.
DanaéStaff non existent at night. Check-in was teally smooth, though and my room view was spectacular.
priyaThe Congress Plaza Hotel wasn't what I expected. It was giving haunted vibes. Ceilings were super high, bathroom door creeks, lights were super dimmed. Just an eerie vibe.
Pro is that it is in the middle of everything…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
520 South Michigan Avenue, Chicago, Illinois, 60605, Chicago, IL, United States
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until anytime
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Pets. Service animals are exempt from fees/restrictions
Guest type. Essential workers only - NO
General. Professional property host/manager
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Congress Plaza Hotel
What time is check-in and check-out at Congress Plaza Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Congress Plaza Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Congress Plaza Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Congress Plaza Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Congress Plaza Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Congress Plaza Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Congress Plaza Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Congress Plaza Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Congress Plaza Hotel?
520 South Michigan Avenue, Chicago, Illinois, 60605, Chicago, IL.
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