Concord Suites by IHG
Hotel, 2-star7800 Gateway Lane, NW, Concord, NC, United StatesShow on map
8.0 · Very good683 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at 7800 Gateway Lane, NW.
- Free parkingThe property states parking on site is free for guests.
Convenient Location
The Comfort Suites Concord Mills hotel is perfectly situated between the Charlotte Motor Speedway and Concord Mills mall, offering easy access to popular attractions like Carowinds theme park and Bank of America Stadium.
Abundant Amenities
Enjoy complimentary perks such as free Wi-Fi, hot breakfast, and access to the indoor heated pool and exercise room. Business travelers will appreciate the fully equipped business center and meeting room for up to 50 people.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
Rooms
8.0
Very good
Rated 8.0 out of 10 by 683 guests who stayed here.
- Cleanliness7.5
- Service9.5
- Location9.5
- Rooms7.5
- Amenities6.5
- Value7.5
- Food & drink7.5
Guests mention
Friendly staffGreat locationClean rooms
KristenUnited StatesIt was Great! Loved it and will definitely stay again!
Great location. A lot of food options close. The room was very nice. Bed was very comfortable. Staff were nice!!
HeatherUnited StatesWould not stay here again. For the price this was not what we expected.
The listing says there is a pool. Apparently the pool was removed over a year ago per the front desk staff. It should be removed from the amenity list since this is a huge factor for families with children. We always…
LisaUnited StatesThe room was nice and clean and staff was friendly and helpful.
It was clean the staff was friendly and helpful
The room was a great size and was close to restaurants.
AmandaUnited StatesClean, comfortable & quiet nights rest.
Clean & lots of space.
TV channels were lacking & hard to navigate.
HilliardUnited StatesAmazing
EricUnited StatesThe breakfast was excellent. The room was actually way more comfortable and homely than what I was expecting. The front desk employee was very polite and professional. I will be staying here again one day.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
7800 Gateway Lane, NW, Concord, NC, United States
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Concord Suites by IHG
What time is check-in and check-out at Concord Suites by IHG?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Concord Suites by IHG allow pets?
No — the property states that pets are not allowed.
Is there parking at Concord Suites by IHG?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Concord Suites by IHG?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Concord Suites by IHG have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Concord Suites by IHG?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Concord Suites by IHG?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Concord Suites by IHG?
7800 Gateway Lane, NW, Concord, NC.
Other places we book in Concord
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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