Cocoa Boutique Hotel
Hotel, 4-starMount Kenya Road off links Road, Nyali, Mombasa, KenyaShow on map
7.4 · Good24 reviews
- Check-in from 12:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at Mount Kenya Road off links Road, Nyali.
Luxurious Beachfront Accommodation
Elevate your stay at Cocoa Boutique Hotel in Mombasa with these standout features:
Recreational Delights: Enjoy the outdoor pool and unwind in the sauna for a truly relaxing experience.
Gourmet Dining: Indulge in international cuisine at Main Restaurant or opt for a cozy meal at the café, with room service available.
What this place offers
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Meeting rooms
- Wedding services
- Pool umbrellas
- Tours/ticket assistance
- 24-hour business center
- Free self parking
Rooms
7.4
Good
Rated 7.4 out of 10 by 24 guests who stayed here.
- Cleanliness5.2
- Service6.7
- Location8.3
- Rooms5.7
- Amenities9.2
- Value7.7
- Food & drink8.7
NiklasThis place is nothing like what the pictures depict. Firstly, the service is shocking. The reception is not friendly, impatient and bordering on unprofessional. The rooms are unpleasant, bed sheets are visibly old,…
Verified travelerskip it, dirty, non functioning etc..
skip it, nothing is working, worst experience ever
no one helped
paid money and left
ShumbelayBefore booked this hotel please think about more than 10 times I don’t want be disappoint like us ,the room is never clean at all,the bathroom room dirty,the toilet not flush,the toilet seat loose,the floor is damaged…
SajidThere were lots of issues in the hotel: the AC was not cooling, there was no internet, old bedsheets/towels, no phone, bread was served with a fly, etc. So we complained to the management, and they accommodated us in…
KadarI think they should close it down for renovation. Also, the pictures on the website are misleading and does not look like anyway near. Don’t book it.
GavinRemarkable historic building with large rooms and spacious cool lounges, balconies and interior in Moroccan riad style. Staff were delightful (thank you Lilian for arranging so much our trip!), food delicious (thank you…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Mount Kenya Road off links Road, Nyali, Mombasa, Kenya
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM until 12:00 AM
Check-out by 10:00 AM
No children
Show more
No pets
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Pets. Service animals are exempt from fees/restrictions
General. Cashless transactions are available
Accessibility. No elevators
General. Professional property host/manager
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Cocoa Boutique Hotel
What time is check-in and check-out at Cocoa Boutique Hotel?
Check-in is from 12:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Cocoa Boutique Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Cocoa Boutique Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Cocoa Boutique Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Cocoa Boutique Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Cocoa Boutique Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Cocoa Boutique Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Cocoa Boutique Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Cocoa Boutique Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Cocoa Boutique Hotel?
Mount Kenya Road off links Road, Nyali, Mombasa.
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