Cititel Penang
Hotel, 4-star66 Jalan Penang, George Town, MalaysiaShow on map
Fabulous
Guests rate it highest for location, service and cleanliness.
8.62,235Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at 66 Jalan Penang.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Situated in the heart of George Town, guests can easily explore the UNESCO World Heritage Site and nearby attractions like Chinatown and Fort Cornwallis.
Dining Options With 3 dining options available on-site, guests can indulge in a variety of cuisines ranging from local delicacies to international favorites.
Relaxation and Entertainment Enjoy a refreshing dip in the indoor swimming pool, unwind with a drink at the bar, or showcase your singing skills in the karaoke room during your stay at Cititel Penang.
To experience the perfect blend of comfort and convenience at Cititel Penang, book your stay with us now!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 2,235 guests who stayed here.
- Cleanliness8.5
- Service9.0
- Location9.1
- Rooms8.0
- Amenities8.5
- Value8.5
- Food & drink8.5
Guests mention
Friendly staffExcellent locationClean environmentDelicious breakfast
MurodjonUZGood, all is good
ZubaidahSGThe staff is very good n polite, helpful.
I prefer water in a plastic bottle
Umi Kalsum IsmailMalaysiaExcellent hotel
Always , my every time favourite hotel.
From the front desk staff, rooms ,facilities, restaurant and restaurant staff they are awesome.
Please maintain your services and hospitality. I love it.
Nothing
MuhammadMalaysiaWonderful vacation at Cititel. Definitely will come again.
Location, breakfast, hospitality
No
ChaoAustraliaI was a loyal customer of this hotel but I doubt I will anymore.
Location of the hotel. Staff very friendly and helpful.
It’s a non smoking floor but it’s full of cigarette smoke smell along the floor corridor. One of the rooms’ bathroom was infested with little bugs.
baharumMalaysiaThe room was very clean and there was no bad smell.
None
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
66 Jalan Penang, George Town, Malaysia
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Cititel Penang
What time is check-in and check-out at Cititel Penang?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Cititel Penang allow pets?
No — the property states that pets are not allowed.
Is there parking at Cititel Penang?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Cititel Penang have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Cititel Penang?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Cititel Penang have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Cititel Penang?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Cititel Penang have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Cititel Penang?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Cititel Penang?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Cititel Penang?
66 Jalan Penang, George Town.
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