Chez Elena Guesthouse
Guest hou, 2-starCalle Gonzalo Escudero S1-412, QuitoShow on map
8.0 · Very good20 reviews
- Check-in from 12:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Spa Amenities Indulge in onsite massages, facials, and a spa tub for the ultimate relaxation experience. Stay active at the fitness center for a well-rounded pampering session.
Dining Options Savor delicious meals at Chez Elena Restaurant or grab a coffee at the cafe. Enjoy room service or unwind with a drink at the bar/lounge. Breakfast is available to start your day right.
Convenient Services Benefit from complimentary wireless internet, concierge assistance, and babysitting services. The property also offers shuttle services, a business center, and express check-in for a hassle-free stay.
Unwind in luxury at Chez Elena Guesthouse, where comfort and convenience meet seamlessly. Book now to experience the perfect blend of relaxation and top-notch services.
What this place offers
- Fitness facilities
- Supervised childcare/activities
- Shopping on site
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Television in common areas
- Arcade/game room
- Library
- Safe-deposit box at front desk
- Multilingual staff
Rooms
8.0
Very good
Rated 8.0 out of 10 by 20 guests who stayed here.
ElizabethIt’s a great place to stay! Paco and Elena will make you feel at home. We have stayed 3 times.
PabloNice hotel
The hotel was nice. I went with my family (my wife and little daughter) and we enjoy it. The staff is actually a family and they were very kind and friendly. The food was good, basically homemade. The room was clean, no…
Verified travelerGreat family staff. NOISY neighborhood.
Comfortable accommodations with a roof top patio. Breakfast and simple dinner available with advance request. Easy bus access to town. Hard for taxi drivers to find it but map with address is available.
Piterexcelente Ubicacion
De Colores!
Esta Excelentemente ubicada cerca del centro historico de Quito, facil acceso en transporte publico, el trato del personal es excelente. Dios los bendiga!
Verified travelerBare bones
Chez Elena is a bit out of the way with not much within walking distance. We showed up around 7pm and were not given the room we booked. They either don't have access to or don't check their reservations. However, Elena…
JoyGo to a better hotel.
Guesthouse is a correct statement. You are in someone else's home and the owner who is a bit of a moody character lets you know it. Didn't get a warm, fuzzy feeling in this place.
Not very accessible to historic area…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Calle Gonzalo Escudero S1-412, Quito
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Maximum number of pets per room 2
Pets. Only dogs and cats are allowed
Parking. Parking height restrictions apply
Food & Beverage. No alcohol allowed onsite
Pets. Pets allowed
General. Social distancing measures are in place
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Chez Elena Guesthouse
What time is check-in and check-out at Chez Elena Guesthouse?
Check-in is from 12:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Chez Elena Guesthouse allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Chez Elena Guesthouse?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Chez Elena Guesthouse?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Chez Elena Guesthouse have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Chez Elena Guesthouse have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Chez Elena Guesthouse?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Chez Elena Guesthouse?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Chez Elena Guesthouse?
Calle Gonzalo Escudero S1-412, Quito.
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