Swissotel Quito
Hotel, 5-starAvenida 12 de Octubre 1820 y Luis Cordero, QuitoShow on map
Top rated
Guests rate it highest for location, amenities and service.
9.0562Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at Avenida 12 de Octubre 1820 y Luis Cordero.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation in Quito’s Affluent District
World-Class Amenities: Enjoy 2 pools, tennis and squash courts, a spa with hydromassage tub, and massage treatments.
Exquisite Dining Options: Indulge in dishes from renowned French, Swiss, and Japanese culinary traditions at five on-site restaurants.
Convenient Location: Explore Quito’s Old Town district, just 3 km away, or head to the vibrant Mariscal Area, a 15-minute drive from Swissôtel.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 562 guests who stayed here.
- Cleanliness8.1
- Service9.6
- Location9.7
- Rooms7.6
- Amenities9.6
- Value9.1
- Food & drink8.6
Guests mention
Helpful staffGood locationExcellent amenities
RafaelECMet basic expectations
Great breakfast!
It seemed either understaffed or working with undermotivated staff
Juan JoseECLa atención y la comida
Todo correcto
JennyECUn lugar muy acogedor con ubicación y cómoda excelente
Que nos recibieron sin problema en el check in tardío, el desayuno bufete delicioso, se nota que el chef cuida los detalles.
La chica que se encargaba de colocar los platos y estar pendiente lo que se acababa una de…
María ElizabethECYo he ido varias veces con mi familia y siempre nos han tratado bien, las habitaciones les han hecho algunas renovaciones excelentes y mejorado cosas como la iluminación.
Esta vez lo que no nos gustó a mi esposo y a mi…
veronicaECExcelente en todo
HiltonBrazilEl silencio del piso executivo.
Personal de check-in antipatico en la planta baja.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Avenida 12 de Octubre 1820 y Luis Cordero, Quito
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Swissotel Quito
What time is check-in and check-out at Swissotel Quito?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Swissotel Quito allow pets?
No — the property states that pets are not allowed.
Is there parking at Swissotel Quito?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Swissotel Quito have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Swissotel Quito?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Swissotel Quito have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Swissotel Quito?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Swissotel Quito have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Swissotel Quito?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Swissotel Quito?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Swissotel Quito?
Avenida 12 de Octubre 1820 y Luis Cordero, Quito.
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