Chalet Ivy Hirafu

Hotel, 3-star6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080, Kutchan, JapanShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.5 out of 10, at 6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Amenities and Recreation Indulge in massages, hot springs, or work out in the 24-hour fitness center. Delicious Dining and Drinks Enjoy a satisfying meal at the restaurant and drinks at the bar/lounge. Convenience and Comfort Benefit from complimentary Wi-Fi, a free ski shuttle, and premium bedding in 78 guestrooms. You'll be in the mountains at Chalet Ivy Hirafu, just a short drive from Niseko's top ski resorts. Reserve your mountain retreat now.

What this place offers

Elevator
Fitness facilities
Downhill skiing nearby
Cross-country skiing nearby
Fireplace in lobby
Hiking/biking trails nearby
Ski storage
Free breakfast
Safe-deposit box at front desk
Multilingual staff

Rooms

9.6

Exceptional

Rated 9.6 out of 10 by 102 guests who stayed here.

Cleanliness8.1
Service8.2
Location8.5
Rooms7.9
Amenities7.7
Value6.9
Food & drink7.3

Guests mention

Great locationFriendly staffClean roomsExcellent serviceSpacious and comfortable roomsCentral location

Amy
May 2025
Amazing stay
Beautiful hotel in a fantastic location. Reception staff were incredibly professional and helpful.
David
May 2025
walkable to the gondola and downtown restaurants. Friendly staff and a ride to our Sapporo shuttle was included.
Tobias
March 2025
Great mid price hotel for boarding at niseko, property was lovely. Beds were amazing, but after 26 hours of travelling, any bed would be!
Stewart Kurt
March 2025
Fantastic
Travis
March 2025
Fantastic hotel in Niseko
This hotel was fantastic! Great location, great service, and great amenities. Onsen is awesome after a day of boarding. Will definitely be coming back here in the future.
Seongyeon
March 2025
2nd time staying at this location. Very friendly staff, clean facility, cozy spa, overall excellent experience.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.

Where you’ll be

6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080, Kutchan, Japan

Guests rate the location 8.5 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 11:00 AM

No children

No pets

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Pets. Service animals are exempt from fees/restrictions

Parking. Parking height restrictions apply

Guest type. Essential workers only - NO

Covid. Property does not offer onsite COVID-19 testing

Guest type. LGBTQ friendly

General. Professional property host/manager

Pets. Service animals are allowed

General. Unicode Support true

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Chalet Ivy Hirafu

What time is check-in and check-out at Chalet Ivy Hirafu?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Chalet Ivy Hirafu allow pets?

No — the property states that pets are not allowed.

Is there parking at Chalet Ivy Hirafu?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at Chalet Ivy Hirafu?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Chalet Ivy Hirafu have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Chalet Ivy Hirafu have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Chalet Ivy Hirafu?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Chalet Ivy Hirafu?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Chalet Ivy Hirafu?

6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080, Kutchan.

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